Dentist in Chicago, IL
Monday
10:00 AM – 6:00 PM
Tuesday
10:00 AM – 6:00 PM
Wednesday
9:00 AM – 5:00 PM
Thursday
10:00 AM – 6:00 PM
Friday
9:00 AM – 4:00 PM
Saturday
Closed
Sunday
Closed
Address
701 W 111th St, Chicago, IL 60628
Phone
(773) 995-1234
Website
https://1stfamilydental.com/locations/west-roseland/
The Dr. was not personable or friendly AT ALL!. he didn't introduce himself like most Dentists do and explain anything. My 3pm appt. for a simple filling (1)tooth, resulted in me leaving this office around 6pm. I was 1 of 2 other patients.
it seemed like he was the only Dentist there. The receptionist was great. she explained the coverages and scheduled me for a future appt. but I'm definitely not going back to this place.
February 14, 2023
Front desk is rude. They also cancel your appointments even after you confirm. They never leave voicemails and like to argue with the patient.
December 7, 2024
First visit to 1st Family Dental and no complaints from me. The waiting area was comfortable and clean as well as the patient rooms. The equipment was up to date and yielded quick results meaning I knew up front what my issues were. Finally the dentist was great.
She made sure to understand my dental history, performed a full exam, thoroughly explained her findings and targeted my treatment which starts next week. I'm happy to get back on track with my dental health and look forward to continuous care.
August 9, 2023
I called to schedule an appointment and they had an appointment available the next day. Unfortunately, I was 40 mins away and called to let them know I’d be late but I was also willing to reschedule even if it was for a later date. I was told that I could only cancel 48 hours before my appointment which I was not informed until I called to let them know I’ll be late. Andrea needs to practice better customer service and providing better communication.
Also DONT book appointments 24hrs in advance if your “policy” only allows a 48hour notice to cancel. I really enjoyed coming here for the dentist but this is my second time experiencing lack of information and bad customer service from front desk so they will not be referred by me to anyone and I will take my business somewhere else.
October 2, 2024
701 W 111th St, Chicago, IL 60628
Address
701 W 111th St, Chicago, IL 60628
Phone
(773) 995-1234
Website
https://1stfamilydental.com/locations/west-roseland/
Make an appointment now and experience the difference.
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