A+ Family Dental Care

Rena Lee

Never scheduling with this dentistry again, I had a fine experience the first few times and even got my wisdom teeth extraction here, but I scheduled a routine cleaning in December (6 months ago) for June, and got a call just a few days before that the patients before me had canceled and that if I didn't reschedule to the morning that they would cancel my appointment. I had work that morning so I wasn't able to reschedule so they canceled my appointment. Very unprofessional considering I scheduled that appointment 6 months prior and had arranged my work/life around it.

Not coming back.

July 3, 2023

Julia Koch

Arrived around 9 this morning to attempt to make an appointment. Was greeted by a locked door, we turned away to walk down to the other door only to have a woman pop out and accuse us of looking in her car. No "can I help you?" She was immediately just rude and accusing possible patients of trying to get into her car. We told her the hours that were shown online and she angrily told us they're closed. We mentioned that she didn't have to be so rude and it turned into her threatening to fight us. Not to mention, this woman is the manager and her adolescent daughter had no problem racially profiling us and belittling us for our insurance plans.

. . . I personally don't appreciate the anger and rudeness that was directed towards us as genuinely confused people trying to get into a business that said it was open online. I would never step foot near this place again. If you want to get laughed at for your insurance plans and what you can afford, then go here.

If you want to be disrespected, threatened, and talked down to by the manager, go here. If you want to be treated with respect and feel cared for by your dentist, steer clear of this place. I cannot believe the amount of unprofessionalism I witnessed here.

March 1, 2024

DaniLynnne

I went to this dentist for like 10 years because that's what my insurance took. Not only does a horrible place not take Medicaid anymore, they also messed up 2 of my root canals to the point of infection for BOTH. Had to get them retreated. Also incredibly rude dentist (at least from what I recall).

Highly don't recommend. If looking for one, go to the other A+ dentals nearby. I've had better experiences there.

November 26, 2024

Buck

This place is horrible. Not only are the staff pretty miserable, but last time I went. I had a couple cavities. The dentist told me they were covered and then I said “fine if it’s not going to cost me anything extra then do it”. He assured me multiple times it wouldn’t cost anything with my insurance. After being done I went to the lobby and the women tells me I owe all this money because of the cavities.

I was pissed and they said it was because they looked at the wrong insurance. Then they made me pay for their mistake So I got screwed. Worst customer care ever. Not to mention the whole time you’re getting your teeth cleaned the dentist is being a salesman for a product he sells. Would not recommend at all

October 14, 2024