A Smile 4U

1PRINCE Q

They do a decent job i guess. I’ve definitely experienced better, but i wouldnt say its all bad.

June 6, 2025

Healing For My People

I should have listened to the other reviews that I read on yelp, but I wanted to see for myself since this office is conveniently located near my home. 1. The office was not warm or inviting for children, which surprised my because I thought it was a pediatric friendly dentistry. There were no toys, books, magazines, no soft music playing and nothing on the television in the waiting room. 2. The office (especially bathroom) was not clean! There was a full trash upon opening of the business, along with urine on the toilet. The front desk associate eventually went and wiped the toilet seat off, but it was just gross in there! Is there not a regular janitorial service that occurs? Floors were filthy. Windows and doors were filthy with finger and hands marks that looked like had been there for who knows how long. This can’t be sanitary! 3.

Both of the women up front at the desk had coughs and were coughing all into their hands. No masks on, and were not taking care to sanitize their space after coughing. 4. My appointment for my daughter was scheduled to begin at 8am, but we did not get seen until 8:26am, which was inconvenient because I had to get my daughter to school afterwards in a decent time. 5. I had to ask to go check on my daughter for her cleaning, and when I went back, it seemed like the dentist was rushing, quickly trying to move to the next client. 6. Since this was our first visit, I definitely expected more. But there was no talk about my daughter’s precious dentistry or records (that we sent over prior but received no confirmation of receipt).

7. When I was waiting for my daughter, there was another patient who stormed out and said she would “never be back”…. . lots of red flags for me on an initial visit. Just because this office takes Medicaid, doesn’t mean Medicaid patients want to or deserve to be treated poorly. We should not have to be subjected to unclean treatment and rushed appointments. I hope that they do better!

September 5, 2023

Lady Jay

I've been trying to reschedule my children's appointment for 2 days in a row. No one will answer the phone. I then tried to text, like they told me to and was met with some of the worst customer service I've ever received. I think it's time to change their dentist. It shouldn't be this difficult to talk to someone.

April 18, 2025

Zinah Ghazi

While the doctors and staff here are great, their scheduling process is a nightmare. My son has been due for his cleaning and checkup for months, and after they canceled his appointment last minute due to the doctor being unavailable, I’ve been trying to reschedule for two weeks now – calling, texting, even going in person – and still no luck. Their customer support is a zero out of ten.

It’s incredibly frustrating and disappointing.

May 9, 2025