Absolute Dental

Stephanie Pelayo

This was my son's first time at the dentist and it was wonderful. Everyone in the office was so kind from the beginning. During the xrays I was asked to step out and I got a little nervous since I didn't know how my son would react but when I was called back he was happy as could be. The dentist was so helpful in explaining everything.

My favorite part was right before the teeth cleaning where they explained the instruments and showed him on his hand so he knew they didn't hurt. At the end, he got his goodie bag and got to pick out a prize. Thank you for everything!

April 26, 2025

Amanda Roff

The Dentist and staff are truly amazing. They were very welcoming,friendly and made sure I was comfortable at my first visit, The dentist took her time to understand what was going on with a few messed up teeth to coming up with a plan to getting me out of pain asap. The dentist as well as staff are very compassionate.

Definitely recommend Absolute Dental they are amazing. Gave me back my Smile and confidence. 10/10

March 18, 2025

Lisa

I am extremely dissatisfied with the service I received at this Absolute Dental which I believe is the worst location. I was forced to switch offices due to the distance from my original location. One aspect that bothers me is being given conflicting information. My issues began with the orthodontic department, where I was scheduled to get my braces removed, but the orthodontist advised me to prioritize my general dental work instead, due to the fact I neeeded a bridge and my retainers would not for. I followed their instructions and scheduled an appointment with the general dental department. However, upon arrival, they informed me that I needed to get my braces off first. I explained that I was scheduled to have a tooth pulled and that getting braces off first would render my retainer unusable. They assured me that I should proceed with getting my braces removal , having them removed, and receiving a new retainer, which they claimed would be provided at no additional cost.

However, after completing the procedures, I was informed that I would have to pay for the new retainer due to the changes in my teeth. I had previously paid for the initial retainer $600!, which no longer fit due to the missing tooth that required a bridge. I brought this to the attention of the manager on the general dental side, who assured me that the replacement retainer would be covered. After being rescheduled four times and waiting over 2 months for my crown to arrive, I was consistently told that I would not have to worry about paying for the retainer. However, when I arrived for my crown appointment and inquired about the retainer, I was suddenly told that I would have to pay $300 for the bottom retainer. I refused to pay, citing the manager's assurance that it would be covered. The orthodontic department then claimed that I did not need a new retainer, which I believe is incorrect based on my previous experiences with braces. As a result, I was left with a partially functional bottom retainer, (the assistant cut half off it off! Assuring me it would be replaced.

) The reason for this ordeal was the misinformation provided by the front desk staff, who advised me to prioritize my general dental work over my orthodontic treatment. I was never provided with the promised retainer due to the disagreement between the orthodontic and general dental departments. I strongly advise against visiting this location, as the poor communication, consistent rescheduling, and lack of follow-through on commitments will likely lead to disappointment. Furthermore, they overcharge for their services. I hope this feedback is helpful and saves someone else from a horrible experience.

May 31, 2025

Chip Carroll

My daughter broke her front tooth right before senior pictures. I scheduled the appointment for the wrong day on accident. We showed up and they got us in anyway. They helped me switch over her insurance in the waiting room. She was called back within 10-15 minutes of being there.

The doctor stayed late and fixed her tooth that day when we didn't even have a scheduled appointment. My daughter is extremely happy with the work they did on her tooth and I was elated and thoroughly impressed with every one there. . . ,

June 12, 2025