Absolute Dental

famousaj1

STAY AWAY. I know the rating seems high, but they beg and offer free things for good reviews. I wouldn't go here if it was THE last dentist office in all of LV. Like most dentists around here, they upsell hard, but are rude about it. Also, scheduled a normal cleaning weeks out as a new patient. Went in as scheduled.

. . no hygienist that day. huh? All I did for 3 hours that day was wait for the next round of x-rays, how many does one need? Some x-rays they did aren't even covered by insurance, go figure! Revolving door, hard upsells, and a really dirty grimy place to boot. The lobby alone should turn most folks away.

September 7, 2023

Austin Valdez

Most inefficient dental office I've ever had the displeasure of working with. Oral surgeon appointment scheduled a month in advance, received a 9 page packet a few days prior, completed the packet promptly, yet was required to fill out the same exact pages again at arrival. Only to be instructed that I have to make a "quick 5 minute" call to insurance to change the oral surgeon referral to a different doctor. Phone # provided by the office resulted in a 20 minute hold before choosing the option to hold my place in line and get a call-back. Decided to call the # on the back of the insurance card instead and was able to resolve the issue in less than 20 minutes. Didn't get a call-back from the number provided by the office until an hour later.

. Appointment at 9, and still didn't called into the back by 10:30. Ask about wait time to be seen at 10:36, only to be told there are 4 people ahead of me. Decided to reschedule with a different dentist. Also, if you smoke weed they won't tell you it's a problem until you show up for your appointment and answer "yes" to have you smoked MJ in the last 4 days. At which point they will tell you that they cannot see you and will have to reschedule your appointment.

Watched it happen to multiple people while waiting. Notice the jam packed waiting room. . . Doesn't seem to be an isolated experience.

October 11, 2024

leah W

I had good experience with the dentist, but the staff (front desk ) not so much- First I was told I had no coverage, I had to call the insurance myself to tell them I had benefits. Then after seeing dentist I was promised a call back same day to discuss coverage as only exam was done for that day and I needed cleaning and other work, its been 5 days and no call.

I called their office and was told manager would be informed . Please keep your word to your clients!!! Not good customer service

February 20, 2025

Stephanie Ha

My experience here is always so wonderful! They truly have a great team here. Stephanie up front was super helpful in accommodating my tight schedule and prepared me with all of the links for info that I needed to fill out prior to my appointment. Porshe who greeted me and brought me into the room is so sweet and truly cares helping patients with their oral care. She answered all my questions patiently and thoroughly and recommended great products.

Kayla is an amazing dental hygienist who made me feel comfortable, quick and efficient, and was very transparent with what she shared with her findings. It’s clear that everyone at the blue diamond location is looking for my best interest and believe their team and level of care is superior to any I’ve experienced in my life. Can’t say I’ve ever looked forward to a dentist appointment, but now I can confidently say that I will. Definitely recommending this location to others!

December 21, 2024