Absolute Dental

Hilda Sayedi

The most awful front desk staff . If you can tolerate them the dentist are not bad Example they call me say I have to come 2 hr earlier than my appointment. So I did . Now I been sitting here for 90 minutes It’s just crazy . I messaged it with texts attached

September 30, 2023

Catloverinvegas L

I agree that this is the worst company in Las Vegas and it is unfortunate that some of the amazing doctors/students who work/intern there are treated horribly as well. The front office staff needs customer service training and an attitude adjustment not to mention organizational and time-management skills. Just smiling sincerely and facing customers would be a start as well as answering phone calls. The braces doc and his assistants are not only professionals but they are kind-hearted. However, like us, they are at the mercy of the office manager and the numerous font desk girls who gossip, scowl, ignore, dismiss, make numerous errors with appointment scheduling, accuse customers of lying, and simply treat patients very poorly.

The other location had 10 chairs in a row with patients elbow to elbow and the doctor advancing from one to the other, which was unbelievable. This new location has actual patient rooms that are so tiny that you cannot get to the chair without ducking or crawling under equipment. I can deal with that but the rudeness and lack of professionalism by the front staff is horrendous. They also often shut down for the day but don't call you so you show up, wait around, call their number to wait on hold for an hour only to find out that they planned this weeks ago but failed to contact you or strategically did not contact you because they hate you so much for complaining. Don't get stuck with them.

Once you sign up for that location, you are stuck there per their contract terms. There are better places that take Medicaid; you just have to call 100 places to find one. Believe me! It would be worth it to invest the time to find a different company entirely.

April 15, 2022

ilse marquez

Don't take your kids there!!! Don't waste your time, the service is terrible 👎 The people at Absolute Dental are only interested in money and not their patients. You have to wait hours to be seen and they only see you for 5 minutes and that's it, they don't even give you braces maintenance.

September 20, 2024

Green Beans

They keep mailing a bill to my address addressed to someone who doesn’t live in my home. I call and keep asking them to stop sending me someone’s bill but they keep mailing them to me!!!!!

December 30, 2024