Access Dental & Orthodontics

Margaret King

I had a appointment today. I get there & the office is closed. No note on the door as an explanation as to why they're closed Or to even mention that the office is closed. I stood there for 15 minutes thinking well, maybe somebody may have had to use the restroom. Finally I call the number on the door and I am told that the doctor had an emergency. No big deal everybody has an emergency every now and then I get it.

What I don't get is I did not receive a text or a phone call telling me that my appointmeit is canceled. I was quite upset for the inconvenience not only for the drive all the way there but, the fact that I do take care of an older gentleman which I had to cancel on today for my appointment. Bottom line, and I don't mean to be rude but, if you are going to be closed, please call or text your patients and place a note on the door. So we're not standing there watching employees running around without an explanation as to why the doors locked.

April 5, 2025

Brenton Newell

Dentist is very rude and rough on older patients. Cancellations are sent 30 minutes before their appointment. This office does not care about its patients. It’s incredible that places like this can continue to funnel money from people who need help the most. If I could leave a zero star rating, I would. A review is not even close to doing justice for the pain hurt and confusion this office has placed on my 63 year old mother.

Owner replied to my review and did not reach out. There is lack of communication or this business just does not care. I will update this review soon as they actually reach out. .

May 20, 2025

Amanda Squires

This Dentist Destroyed My Smile and My Confidence – Proceed with Caution I came in with a small chip on one front tooth, expecting a simple cosmetic fix. Instead, without my informed consent or even a basic explanation, this dentist shaved down the enamel on multiple healthy teeth and applied composite across my entire mouth. I was never told what was being done, why, or what the long-term effects could be. I didn’t agree to a full-mouth reconstruction—I asked for a chip to be fixed. Six months later, the composite started falling off. Since then, my teeth have become brittle, soft, and rotten.

Several have broken at the gum line, and my front teeth—once healthy—are now ruined. I’ve seen multiple dentists since then, and I’ve gone from being told I needed crowns to now being told my only option is full dentures. Because of this nightmare, I’ve quit my job. I’m deeply ashamed, I avoid social interactions, and I’ve even rescheduled medical appointments out of embarrassment. This experience has wrecked my confidence and my ability to live a normal life. What this dentist did was not only unprofessional—it was unethical.

I never gave permission for what was done, and I never would have if I had known the consequences. Please think twice before trusting this practice with your smile or your health. You deserve to be informed, respected, and treated like a human being—not a paycheck.

April 19, 2025

Stacy Brewer

I have had my daughter as a patient there for the last two years. We enjoyed the office and staff until recently when they completely lost communication and scheduling has been a nightmare. Over the last three months I have scheduled appointments and when I and my daughter have shown up the office is completely closed and locked during normal business hours and no one from there has called to reschedule or let me know the office would be closed and I’ve had to call the phone line which is always someone not affiliated with the office at a different location and they make an appointment which has been at least a month out both times and still when we went today for her cleaning the office was closed and locked with the open sign on and nobody inside.

When I called today I was told they are in between doctors and didn’t know if they could schedule my daughter at this time and a manager would contact me. Luckily we live close by but if others are traveling far distances and/or taking kids out of school just to be left at a locked door with no contact it’s bad business and incredibly unprofessional. It has now been a full week since this review went up and still nobody from the office has contacted me to explain and/or schedule a legitimate date for my daughter to be seen.

May 19, 2025