Alcona Health Center

Alcona Health Center

4.8 (163 reviews)
DentistHospitalDoctorPoint Of InterestHealthEstablishment Oral Health

Hospital in Harrisville, MI

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About

Alcona Health Center is a non-profit, Federally Qualified Community Health Center (FQHC) providing comprehensive medical, behavioral health, dental, and pharmacy services across northern Michigan and the eastern Upper Peninsula. Established in 1978, they offer patient-centered care to all residents, regardless of their ability to pay, focusing on accessible, quality healthcare for individuals and families.

Hours

Monday

7:30 AM – 5:30 PM

Tuesday

7:30 AM – 5:30 PM

Wednesday

7:30 AM – 5:30 PM

Thursday

7:30 AM – 5:30 PM

Friday

7:30 AM – 5:30 PM

Saturday

Closed

Sunday

Closed

Quick Info

Address

177 N Barlow Rd, Harrisville, MI 48740

Phone

(989) 736-8157

Website

http://www.alconahealthcenters.org/

Detailed Introduction

Alcona Health Center (AHC) is a well-established non-profit organization and a Federally Qualified Community Health Center (FQHC) that has been serving communities across northern Michigan and the eastern Upper Peninsula since its establishment in Lincoln, MI, in 1978. Their mission is to provide patient-centered, quality healthcare services to all residents of Alcona County and surrounding areas, without discrimination based on ability to pay, race, age, color, sex, national origin, disability, religion, income, gender identity, sexual orientation, or creed. AHC operates on a Patient Centered Medical Home model of care, emphasizing a team approach that includes primary care providers, medical staff, support personnel, and, most importantly, the patient themselves. They offer a wide range of comprehensive services, including: Medical Services: Primary care, acute care for non-life-threatening illnesses or injuries, preventative care (screenings, vaccinations), chronic condition management, adult physicals, Medicare wellness exams, sports physicals, and well-child visits. They also provide same-day and next-day appointments and walk-in services at select locations. Behavioral Health Services: A team of licensed professionals (counselors, social workers, contracted psychiatrists) assists patients with mild to moderate behavioral health concerns, taking a comprehensive approach integrated with primary care. This includes individual, group, and family therapy. Dental Services: Comprehensive dental care is provided. Pharmacy Services: On-site pharmacy services are available. Recovery Services (MAT/Substance Use Disorder Treatment): AHC offers integrated Medication Assisted Treatment (MAT) combined with substance use counseling, peer recovery coaching, and care management services, focusing on a holistic approach to recovery. Community Health Workers and Care Managers: These professionals provide additional one-on-one support, health education, assistance with coordinating appointments, and connections to community resources. Alcona Health Center is committed to high ethical standards and compliance with all applicable laws and regulations. They accept commercial insurance, Medicare, and Medicaid plans, and also offer an income-based sliding fee program to ensure affordability and accessibility for all. They have various locations, including a clinic in Harrisville, MI, and have expanded to include school-based health centers in collaboration with local school districts, such as the Alpena High Health Center. AHC is also involved in training the next generation of healthcare professionals through affiliations like the rural track family medicine residency program with MyMichigan Medical Center Midland.

Photos

Alcona Health Center

Patient Reviews

4.8 out of 5
Jill Peryam

Jill Peryam

AHC is a good place to go for basic needs. Pharmacy is good. Only issue I’ve had is phone calls not being answered or returned.

May 14, 2025

Karen Beer

Karen Beer

A wonderful clinic! Staff is very kind, professional and on time. Dr Kaatz and Emily are kind, knowledgeable, professional and answer all questions! Never rush thru an appointment! Highly recommend AHC !!

July 3, 2025

Bethany Kiefer

Bethany Kiefer

I see Dr. Ashley Kaatz here and she is absolutely amazing. She answers my questions and always provides information when I need it and if she's not sure about something she will look it up on the spot. I struggled with chronic back pain for 5 years and she was the first to do testing and figure out what was causing it and a solution to help alleviate it. I love seeing her and always feel welcomed by her. If I have any concerns about my health and ask about testing, she is always more than willing to order the testing. I feel as though she is right on top of my health with me and I don't ever worry about my care not being met by her.

On the other hand, I did see Dr. Rao once while Dr. Kaatz wasn't in and he was incredibly rude, very short with me and I barely had a chance to explain what was going on before he'd cut me off. When he'd ask me a question I could barely say anything before he'd cut me off again. I also know that they have a list of allergies on the paper they have and also on the computer and he still prescribed me a medication I'm allergic to and when I tried to get ahold of anyone about it, I never heard anything back and ended up making an appointment to see Dr. Kaatz anyways who resolved the problem. As for the actual office, I get very frustrated as I can almost never get ahold of anyone in the front office, and when I've gone in, there are multiple people there.

It can take anywhere between 30 minutes to an hour to get anyone to actually pick up which drives me absolutely insane. If I feel I need to see Dr. Kaatz that day and they can get me in, I want to be able to do so instead of leaving a voicemail which could take up to 48 hours for them to call me back. With no one actually answering the phones for an hour I just get frustrated and annoyed. I've had back door appointments and you have to call them to confirm that you are there and when it takes 12 or 13 calls I start to worry that maybe they won't pick up and would consider me as a no call no show.

June 30, 2025

Sharon Ropp

Sharon Ropp

Everyone was very kind. I was seen right on schedule. Amanda Aube has always been very attentive to my needs. She takes time to listen, discuss and offer advice. I really appreciate her.

April 23, 2025

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Our Location

Alcona Health Center

177 N Barlow Rd, Harrisville, MI 48740

Contact Information

Address

177 N Barlow Rd, Harrisville, MI 48740

Phone

(989) 736-8157

Website

http://www.alconahealthcenters.org/

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