Alliance Dental Group

JC Heerdt

I have to start by saying that the office team and hygienists at Alliance Dental Group were fantastic. My hygienist was great, and I even mentioned to her that I switched practices because I didn’t agree with the push for unnecessary treatments at my previous dentist. Unfortunately, my experience took a turn when the dentist included Invisalign in my care plan, citing it as a way to treat my teeth grinding. This felt completely unnecessary, especially given that it wasn’t a concern raised by me and certainly wasn’t something I had discussed as a priority.

It was frustrating to feel like I was being upsold on treatments that I don’t need. I attempted to address these concerns privately through Facebook Messenger, hoping for a conversation about the matter. However, instead of engaging with my feedback, I was blocked. When I called the office to inquire, the manager explained that marketing—including the Invisalign offer calls and texts—was handled by a third party.

I was also told that the inclusion of Invisalign as part of a dental care plan is standard, when in reality, it should be presented as an optional treatment and not part of a mandatory care plan. While the staff was friendly and professional, I am ultimately considering leaving because I wasn’t comfortable with how my care plan was handled and the lack of transparency regarding these optional treatments. I hope the main corporate office takes note of these kinds of practices, as they’re not always in the best interest of patients.

May 29, 2025

Erica

This trip was as delightful as a dentist can be. Care was taken to take x-rays with minimal pain, cleaning was quick and efficient. Less one star just based on past experiences. Office staff is not very friendly or helpful.

June 13, 2025

Trupti Begly

Margarita is a wonderful Dental Hygienist. You can see her compassion, and kindness when she takes care of you. She truly cares about her patients. I have been getting cleanings for awhile now, and no one has really taken the time to provide education like she has. She gave me pointers that I will be paying more attention to. She was wonderful and a good addition to Alliance Dental.

April 25, 2025

William Orlandi

I've been at Alliance Dental for the past two years. The staff from front to back are so good and so professional. My teeth look and feel better than they have in years. Very satisfied with their care and services.

June 6, 2025