Apple Valley Dental & Braces

Teri Taylor

My daughter went in for a 2nd appointment today for fillings that were supposed to be done yesterdays.

The dentist that put in the numbing shots was NOT gentle and she when she told him, he was a bit more gentle but still rough! Also, the fact that her appointment wasn’t completed yesterday was annoying and then to have the Dr be rough with her is very upsetting! I usually LOVE this dentist but I’m very annoyed today!!

June 26, 2025

Egermenildus

I had a filling replaced at this office and was shocked to find out afterward that it was done with amalgam (silver) — without my consent or even being told what material would be used. I previously had a composite (resin) filling and expected the same. I was never given any options or explanation. After the procedure, I requested a call back from the manager and asked to be sent a copy of the form I signed. Both requests have been completely ignored. No follow-up, no accountability.

This experience has been extremely frustrating. I value clear communication and informed consent when it comes to my health, and I received neither. Absolutely the worst experience I've had at a dental office. First and last time.

June 3, 2025

Jessica Inman

I had a terrible experience about 4 years ago at the location in the Valley but today really turned that around at the Division location! The lady that helped me was amazing and so understanding as well as the doctor. I’m glad that I finally forced myself to come in and get everything evaluated and treated.

June 24, 2025

Stacey Morando

The fact that they text you, asking you to give them a review on Google is weird to me. Considering almost every time we go in they’re short staffed, yet they schedule like they’re fully staffed. What kind of review do you think I would give? You had one dentist there today, according to the assistant. Why do you keep booking a full schedule, knowing that you don’t have the staff for it? Oh yeah, money. Meanwhile, patients and their families are sitting around, waiting for hours.

Makes no sense to me. The staff is usually friendly though so I will give them that. I took a full on nap while I was sitting back there waiting for my daughter to get her teeth worked on? Like? SMH. Oh-just to clarify, apologizing, doesn’t change anything. Sure an apology for waiting so long is nice, but if you’re just going to keep over scheduling every time – then why apologize?

June 11, 2025