Aspen Dental

Love Light

Went to aspen dental on Feb 21st. Had a bad experience with. For the first time I felt the need to write a review. To inform how policies change from patient to patient based off idk the fact that I respectfully try to turn down the panoramic imaging because I know for a fact that my insurance wouldn't cover it. The office manager then tried to make me prepay for treatment before i can make an apt, because in her words I'm trying to not pay. I got more into how I was was treated and spoke to in the other review.

I got a response from aspen with a number to call corporate. Called them and they forwarded me to the same person I had the original issue with. So she immediately got rude and disrespectful to me on the phone. Dropping f bombs. Told me she was going to let all aspens know not to take me as a client. Then at the end to told me to write a review on that.

I still haven't heard back from corporate to discuss this matter. I need my file so I can take it to another dentist. Can/will someone help me. I need to get treatments done on my teeth a couple teeth pulled and I'm being left for what? It's my file.

March 9, 2025

JMR

The doctors there are wonderful and knowledgeable but support staff a lil uncomfortable! I just got my fake crowns in so will see in a couple of days. Just a heads up it gets kind of intense when it’s time to pay. I guess they’re not used to having people know what they signed for. The girl shared the price loudly and laughed but a rep already discussed the bill previously. All in all, an okay experience for the most part! Not outstanding but I do have faith in the doctors for now.

Update: I won’t be returning due to unpleasant attitudes and snappy remarks. That male assistant needs to be wrote up! I do like my permanents though! If you’re someone from the hood who likes to argue or go “tick-for-tack” with people then you’ll love it here! The staff will probably feel more sincere to you. However, I do not want to “buddy buddy” with dental personnel.

February 26, 2025

Brand Blouse-Moore

I believe this dentist may be some type of franchise. I recently switched employers. I blame my employer, mostly, for having such terrible dental options. However, let me begin w/ my first visit here. I was told I was all set w/o seeing the dentist. I had to mention that I never saw the D. D.

S. I was waiting for at least 20 mins. for him. After that initial visit, I was told my gingivitis was severe & needed some type of treatment. Of course, my insurance did not cover it. I said I didn’t want it, but was told that they would not proceed to see me b/c it would basically violate the Hippocratic Oath. I wrote a review about this & received a subsequent phone call a day later.

I was told that I would be able to go in for a free cleaning. They stressed that this cleaning was free. When I arrived earlier today, I was told I owed $30. That was the last straw. They tried calling to get me to comeback. But, I don’t need a dentist trying to upsell me. Here’s my smile for reference:

June 27, 2025

Sharon Langlotz

Experience was great. Had an extraction, upper denture and lower partial, part of current bridge removed. it was a fast, painless procedure. I was very impressed with the speed and concern. All working out great so far.

July 3, 2025