Aspen Dental

Aspen Dental is a prominent brand in the dental industry, operating as a vast network of independently owned dental practices. These practices are supported by Aspen Dental Management, Inc. (ADMI), a dental support organization (DSO) that handles the non-clinical, business aspects of dentistry. Founded in 1998, Aspen Dental has grown to over 1,100 locations across the United States, making it one of the largest groups of branded dental offices globally. The core mission of Aspen Dental is to break down barriers to dental care, making it more accessible and affordable for individuals, especially those who may not have a regular dental provider or face financial constraints. They achieve this by offering a broad spectrum of dental services under one roof, including general dentistry (check-ups, cleanings, fillings), cosmetic dentistry (teeth whitening, veneers, crowns), restorative dentistry (dental implants, bridges), and specialty services such as oral surgery (extractions, wisdom teeth removal), endodontics (root canals), and orthodontics (Motto® clear aligners). Many Aspen Dental practices are strategically located in areas identified as "dental deserts" to serve communities with high unmet dental needs. Aspen Dental's business model is centered around its Practice Ownership Program (POP), which allows dentists to own their practices while benefiting from the extensive support of ADMI. This support includes marketing, operations, training, procurement, technological advancements (like digital labs and 3D printing), and administrative services. This model is designed to enable dentists to focus primarily on patient care, entrusting the complexities of running a business to the support organization. Aspen Dental emphasizes continuous education and professional development for its dentists, offering various training programs. Patient experience at Aspen Dental varies, with many testimonials highlighting the convenience of comprehensive services, emergency care availability, and efforts to make dental care affordable through financing options. However, some online reviews and consumer complaints suggest concerns regarding treatment recommendations, billing practices, and the perceived push for certain procedures. Aspen Dental actively works to address patient feedback and strives to provide a comfortable and high-quality care environment.