Aspen Dental

Aspen Dental is a prominent American dental support organization (DSO) that plays a crucial role in enabling access to dental care across the United States. Founded in 1998 by Bob Fontana, the company's core mission revolves around breaking down barriers that prevent individuals from accessing essential dental services, such as issues with affordability, transparency, and access itself. Headquartered in Chicago, Illinois, Aspen Dental operates under the umbrella of The Aspen Group (TAG), a larger organization that supports multiple healthcare brands, including ClearChoice Dental Implant Centers and WellNow Urgent Care. As a DSO, Aspen Dental does not directly own the dental practices; rather, it provides comprehensive non-clinical business support services to independently owned and operated Aspen Dental-branded offices. These services encompass a wide range of functions, including accounting, marketing, human resources, recruiting, payroll administration, regulatory compliance, procurement of equipment and supplies, and real estate management. This support allows dentists to focus primarily on patient care. Aspen Dental has experienced significant growth since its inception, expanding to over 1,000 locations in 45 states. Their growth strategy primarily involves building new practices from the ground up, rather than acquiring existing ones. This expansion is driven by a commitment to serving underserved populations and "dental deserts" – areas with a high need for dental providers. The services offered at Aspen Dental practices are extensive and aim to provide a full spectrum of dental solutions. These include general dentistry (exams, cleanings, fillings), cosmetic dentistry (teeth whitening, veneers, bonding, Motto® clear aligners), restorative dentistry (crowns, bridges, dental implants, dentures), oral surgery (extractions, wisdom teeth removal), and periodontal disease treatment. They emphasize providing comprehensive care that addresses both immediate and long-term dental health needs. Aspen Dental is also deeply committed to social impact and community involvement. Their flagship initiative, the "Healthy Mouth Movement," launched in 2014, has provided millions of dollars in free dental care to underserved individuals, particularly veterans, across the U.S. This includes events like "Day of Service," where practices offer free care, and the operation of mobile dental clinics. Their dedication to inclusivity and diversity in their workforce is also a key aspect of their company culture. While generally well-regarded for increasing access to dental care, Aspen Dental has, like many large healthcare providers, faced some scrutiny and mixed reviews regarding pricing transparency and patient experience. However, the company consistently reiterates its commitment to providing an honest, judgment-free environment and helping patients navigate financial options, including working with various insurance plans and offering in-house payment plans. They leverage technology to enhance patient engagement and streamline processes, aiming for a positive and accessible dental experience for all.