Aspen Dental

Aspen Dental

4.0 (673 reviews)
DentistHealthPoint Of InterestEstablishment Oral Health

Dentist in Bay City, MI

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About

Aspen Dental - Bay City, MI, is part of a large national network of dental clinics dedicated to providing comprehensive dental care, including general dentistry, cosmetic procedures, orthodontics, dental implants, and dentures. They focus on accessibility and affordability, offering various financial options and aiming to break down barriers to dental care.

Hours

Monday

8:00 AM – 5:00 PM

Tuesday

8:00 AM – 5:00 PM

Wednesday

8:00 AM – 5:00 PM

Thursday

9:00 AM – 4:00 PM

Friday

8:00 AM – 4:00 PM

Saturday

8:00 AM – 3:00 PM

Sunday

Closed

Quick Info

Address

3505 Wilder Rd A, Bay City, MI 48706

Phone

(989) 895-6600

Website

https://www.aspendental.com/dentist/mi/bay-city/3505-wilder-road-ste-a?utm_source=googleplaces&utm_medium=lociqgoogleplaces&utm_campaign=Bay-City,MI-Bay-City_MI-0488&utm_content=listing

Detailed Introduction

Aspen Dental - Bay City, MI, is a local branch of Aspen Dental, a vast and growing network of independent dental practices across the United States. Founded in 1998, Aspen Dental operates on a Dental Support Organization (DSO) model, which provides administrative, operational, and marketing support to dentists, allowing them to focus primarily on patient care. This particular location in Bay City, Michigan, aims to offer a full spectrum of dental services to the community. Aspen Dental clinics provide a wide range of dental treatments, including general dentistry (such as routine cleanings, fillings, and extractions), cosmetic dentistry (like teeth whitening, veneers, and bonding), orthodontics (including Motto® clear aligners, exclusive to Aspen Dental, and traditional braces), dental implants (single tooth, implant-supported bridges, and full arch options), and various types of dentures (Signature Elite, Signature, Classic, and immediate dentures). They emphasize affordability and accessibility, offering multiple payment options, accepting most dental insurance plans (though not Medicaid), and providing financing solutions for patients. The Aspen Dental model is built on empowering dentists with a "Practice Ownership Program," allowing clinicians to own and operate their practices with the backing of a larger support system. This approach aims to ensure consistent quality of care and patient experience across all locations. Patient reviews for Aspen Dental locations, including Bay City, often highlight the friendly staff, comprehensive explanations of procedures, and helpfulness with financial arrangements. While some express concerns about treatment recommendations or billing, many commend the accessibility of appointments and the compassionate care received, especially for urgent needs or complex procedures like dentures and implants. Aspen Dental is committed to serving underserved communities and breaking down barriers to dental care. They offer same-day appointments, extended hours, and a "Denture Money-Back Guarantee" for their denture services. The clinics utilize modern technology, including 3D imaging for more precise denture fittings in select offices. Their overarching mission is to make quality dental care more accessible and affordable for a wider population.

Photos

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Patient Reviews

4.0 out of 5
jester

jester

i am genuinely begging anyone who might see this to go somewhere else for their dental needs. i would travel to a different state if i had to to avoid this one. one star is FAR too generous. i should have known after the nearly 40 minute wait that it was going to be an unpleasant experience. this appointment was for my brother, though i was with him the entire time. the dentist was an old white man, i don't remember his name as he did not properly introduce himself.

never in my life have we dealt with someone as condescending, rude, demeaning, and aggressive. by the end of the appointment, my brother was crying as the news was pushed onto him over and over, as if rubbing it in his face. many of his comments were said as a 'gotcha' moment. it felt like he was having fun with it. we had stressed many times that it had been a long time since his last appointment and he struggled with issues that led to the state of his teeth. he was embarrassed and extremely nervous to go and knowing how he was treated in there, i don't blame him.

on top of the inexcusable behavior, my brother is trans and told them ahead of time that he had a preferred name and pronouns. they did not honor that for even a second. the entire time he was being belittled he was also being misgendered. if you are the parent of a trans child, you are trans yourself, you struggled with youe dental health for ANY reason, or if you want to be treated with basic respect and feel as though you and your time is valued, PLEASE stay away from this place.

April 18, 2025

Barbara Newcombe

Barbara Newcombe

From the minute I walked up to the desk. I was treated with a friendly attitude from all the staff. Every staff member explained everything that was going to happen and made sure I understood. All my questions where answered.

I feel the service was above and beyond ! I had several procedures done while I was there. And I left feeling confident that,when I return for my next appointment I will be treated the same way.

May 8, 2025

Alysha Danks

Alysha Danks

I made an apt for my daughter and updated our phone number. . a few weeks later I take the morning off from work, drive all the way from the south end for her 9:am apt. . arrive at 8:30. . and they refused to see her because they never updated the phone number and we didn't confirm the apt when they called the wrong number.

They cancelled it and we didn't know. So now I have to take more time off work. . even though we kept the apt and were there. Absolutely frustrating.

June 23, 2025

Justin ouimet

Justin ouimet

I paid them almost $400 to pull a tooth . After they couldn't get it numbed they sent me home on antibiotics then when it wasn't infected I returned to have it pulled only for them to try to charge me again! Telling me there systems got wiped so they have no proof of payment 🤣🤣 yeah heard that one before go scam someone else. Place is definitely scaming people

June 27, 2025

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Our Location

Aspen Dental

3505 Wilder Rd A, Bay City, MI 48706

Contact Information

Address

3505 Wilder Rd A, Bay City, MI 48706

Phone

(989) 895-6600

Website

https://www.aspendental.com/dentist/mi/bay-city/3505-wilder-road-ste-a?utm_source=googleplaces&utm_medium=lociqgoogleplaces&utm_campaign=Bay-City,MI-Bay-City_MI-0488&utm_content=listing

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