Aspen Dental

Aspen Dental

4.2 (269 reviews)
DentistPoint Of InterestHealthEstablishment Oral Health

Dentist in Kalamazoo, MI

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About

Aspen Dental is a large dental support organization (DSO) that provides administrative and business support services to a nationwide network of independently owned and operated dental practices. Founded in 1998, Aspen Dental aims to make quality dental care accessible and affordable, offering a wide range of services including general dentistry, dentures, implants, and emergency care. They focus on serving individuals who may face barriers to traditional dental care, often operating in areas with high need.

Hours

Monday

7:30 AM – 5:00 PM

Tuesday

7:30 AM – 5:00 PM

Wednesday

7:30 AM – 5:00 PM

Thursday

7:30 AM – 5:00 PM

Friday

7:30 AM – 2:30 PM

Saturday

Closed

Sunday

Closed

Quick Info

Address

5160 W Main St, Kalamazoo, MI 49009

Phone

(269) 220-8968

Website

https://www.aspendental.com/dentist/mi/kalamazoo/5160-west-main-street?utm_source=googleplaces&utm_medium=lociqgoogleplaces&utm_campaign=Kalamazoo,MI-Kalamazoo_MI-4310&utm_content=listing

Detailed Introduction

Aspen Dental, officially known as Aspen Dental Management, Inc. (ADMI), is a prominent American dental support organization (DSO) established in 1998. Headquartered in Chicago, Illinois, ADMI provides comprehensive administrative and business support services to a vast network of independently owned and operated Aspen Dental branded dentistry locations across the United States, with over 1,100 offices nationwide. This model allows dentists to focus on clinical care while ADMI handles the operational aspects such as marketing, accounting, billing, and patient services. Aspen Dental's core mission revolves around increasing access to quality dental care, particularly for individuals who may not have an existing relationship with a dental provider or who face financial or other barriers to care. They often strategically locate their offices in "dental deserts" and areas with a high need for dental services. The organization offers a wide spectrum of dental treatments, including general dentistry, comprehensive exams, cleanings, X-rays, fillings, extractions, crowns, bridges, dentures (with an in-office lab for many locations), dental implants, root canals, oral surgery, and clear aligners (Motto®). They also emphasize emergency dental care, offering walk-in and same-day appointments for urgent needs. While each Aspen Dental practice is independently owned by a licensed dentist, they operate under the "Aspen Dental" brand name, benefiting from centralized support and marketing efforts. This structure has enabled Aspen Dental to become one of the largest groups of branded dental offices globally. They also have community initiatives like the "Healthy Mouth Movement," which provides free dental care to underserved populations, including veterans. Aspen Dental accepts most major dental insurance plans and offers various financing options, including an Aspen Dental Savings Plan, to help make dental care more affordable for patients.

Photos

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Patient Reviews

4.2 out of 5
Adele Bankert

Adele Bankert

Started going to Aspen in January. Went in specifically for a visible cavity. They were supposed to fill it. Did not…but gave me several stories about what I was seeing. First saying it was gum damage and needed to grow back.

Then they tell me it’s a partial filling and has to be completed. What?!?! Then a fourth visit I finally get the truth. He NEVER FILLED IT! That’s what I went in for. Oh but he messed up the filling he DID do and that had to be fixed and then they finally filled the one I went in originally for but this was three months later and of course it got worse so the filling is sitting next to the nerve and not surprisingly I have pain STILL. They missed a cavity on the left also.

I have pain all over my mouth now MONTHS after going in the first time. Every appt is late and I do first thing in the morning appts so there’s no excuse. They claim they take walk ins but they attempted to schedule me out FIVE months on a filling! What dentist lets rot and decay sit in a patients mouth for five months and how are they too busy to attend to situations like that?!?! They are terrible and I will not go back AND I’ll be sure everyone in my circle knows how terrible they are! Worst dental experience ever! Avoid at all costs if you value your teeth!!!!!!

May 6, 2025

A Swift

A Swift

im sure there are some wonderful professionals who work here and i was treated with lots of care and respect. however, i felt at the end that i was being "sold" a package not being treated for dental work. i didnt need the "special" extra cleaning that I was told i had to get done before they would do additional work (mind you, i came in specifically for my cavities and fillings to be redone since i have sensitivity and i already had a cleaning done somewhere else).

it just felt like a money grab with the whole sales pitch. i probably wont go there again or to any other chain based dental offices but i outside of the whole sales pitch, i thought the office was nice and the people there were nice as well.

May 23, 2025

John Rayman

John Rayman

The folks at this location are wonderful. I was headed out on vacation, and needed some work done. They got me in same day after I accidentally scheduled the wrong day. The staff were kind and patient. I highly recommend them.

June 12, 2025

Jo B Wan

Jo B Wan

They take my ins. So I’m tried them. Very happy w the dentist and hygienist. Professional, competent. Both were temporaries so must be turn over there. Very disappointed w the whole aspen m. o. of upselling “required” services. they park you in a room.

The (sales) mgr takes you to his office, and gives you a treatment plan, saying the dr or hygienist says you need fluoride varnish etc. . I just said no thank you and he quickly changed his tone and acquiesced. For a moment it felt like buying a used car or talking to dealership service mgr. Luckily I have good teeth. I can’t imagine what they might come up w. If I had issues.

April 30, 2025

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Our Location

Aspen Dental

5160 W Main St, Kalamazoo, MI 49009

Contact Information

Address

5160 W Main St, Kalamazoo, MI 49009

Phone

(269) 220-8968

Website

https://www.aspendental.com/dentist/mi/kalamazoo/5160-west-main-street?utm_source=googleplaces&utm_medium=lociqgoogleplaces&utm_campaign=Kalamazoo,MI-Kalamazoo_MI-4310&utm_content=listing

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