Aspen Dental

Aspen Dental

3.8 (632 reviews)
DentistPoint Of InterestHealthEstablishment Oral Health

Dentist in Florence, KY

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About

Aspen Dental is a prominent dental support organization with over 1,000 independently owned and operated dental offices across the U.S. They focus on making quality dental care accessible and affordable, offering a wide range of services including general dentistry, dentures, implants, and emergency care.

Hours

Monday

9:00 AM – 5:00 PM

Tuesday

9:00 AM – 5:00 PM

Wednesday

9:00 AM – 5:00 PM

Thursday

9:00 AM – 5:00 PM

Friday

8:00 AM – 1:00 PM

Saturday

Closed

Sunday

Closed

Quick Info

Address

7668 Mall Rd Ste B, Florence, KY 41042

Phone

(859) 568-1900

Website

https://www.aspendental.com/dentist/ky/florence/7668-mall-road-ste-b?utm_source=googleplaces&utm_medium=lociqgoogleplaces&utm_campaign=Florence,KY-Florence_KY-1183&utm_content=listing

Detailed Introduction

Aspen Dental is a leading American dental support organization (DSO) that provides business and operational support services to a vast network of independently owned and operated dental practices across the United States. Founded in 1998, Aspen Dental aims to address barriers to dental care, particularly for individuals who may not have an existing relationship with a dental provider or face financial challenges. Each Aspen Dental branded practice maintains clinical autonomy, with licensed dentists making independent clinical decisions for their patients. The organization's support allows dentists to focus on patient care while the DSO handles administrative tasks like marketing, operations, and training. This model has enabled Aspen Dental to expand significantly, with over 1,000 locations in more than 40 states. Aspen Dental offices offer a comprehensive array of dental services, including general dentistry (check-ups, cleanings, fillings), restorative dentistry (crowns, bridges, root canals), and cosmetic dentistry (teeth whitening, veneers, clear aligners like Motto®). A significant focus for Aspen Dental is on dentures and dental implants, often featuring on-site denture labs for quicker service. They also provide emergency dental care, accepting walk-ins for urgent needs. Beyond clinical services, Aspen Dental is committed to community initiatives, notably through their "Healthy Mouth Movement," which provides free dental care to underserved populations, including veterans. They strive to make dental care affordable and accessible by working with various insurance providers, handling paperwork, and offering flexible financing options and a dental savings plan. While generally well-regarded for accessibility and a wide range of services, some reviews mention concerns about pricing and upselling tactics. The Florence, KY location, specifically at 7668 Mall Rd Ste B, has a rating of 3.8 out of 5 stars based on over 790 reviews, indicating a generally positive patient experience.

Photos

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Meet Our Team

Our experienced dental professionals are dedicated to providing you with the highest quality care.

Patient Reviews

3.8 out of 5
Sharon Keith

Sharon Keith

My appointment was 9:30, got X-ray and a tooth extraction (that my regular dentist couldn't pull out)..... out of the office by 10 am. Staff was very friendly and nice. If I need any more work done on my teeth I will definitely go back here! Also recommending to friends and family!

February 5, 2025

Frances Bjalobok

Frances Bjalobok

I scheduled an appointment for a first time patient, specifically stating I needed my teeth cleaned. They were to verify that they took my insurance and call back before my appointment. I never received the call back but went for the appointment anyway. When I got to the office I once again said I was there as a new patient and needed my teeth cleaned. She said they a $29. 00 special so I did not need insurance. I told her I was not interested in the special because I had insurance. Then ask her if they honor my insurance, to which she replied she would check. After waiting over 30 minutes I was notified they honored my insurance.

I was taken into a exam room then moved to two different xray rooms. Multiple xrays were taken and I was returned to the exam room. After waiting to long the dentist came in examined my teeth nor offering advise. I told her I had decay on both teeth on either side of my bridge and it needed replaced. I also had to point out that I needed a filling in one of my front teeth! She then went to get a quote for the replacement bridge. Finally, another lady came in and said to follow her to discuss the cost. At this point I told her I would like to have my teeth cleaned before leaving the room. At this point she informed me there would not be a dental assistant in the office until 2 months later. I could schedule a cleaning at that time.

I WAS REALLY UPSET. When I made the appointment I made it clear I wanted my teeth cleaned at that appointment. After receiving their $14,000. 00 quote for the bridge I left and was completely discussed. I felt Aspen did not care what I wanted but were more interested in billing my insurance for multiple x-rays. My appointment was a sham. All they wanted was to bill the x-rays. I do not recommend ASPEN DENTAL!!!!

April 3, 2025

Larry Deal

Larry Deal

Very nice and professional I had to have 10 teeth removed for upper dentures. Had me in and out pretty quick. I think they look great, although still a bit sore but knew that would happen. My top teeth softened and started to break a couple years ago, I’ve tried to hide my since then. Can’t wait to start smiling again.

May 28, 2025

Elijah Chaney

Elijah Chaney

I'm not typically the one to write a review so bare with me but I have never had worse service in my life. It's starts with them losing the impressions to make the dentures. I called them and asked when my dentures would be ready to pick up three days before my surgery and when they checked, they came back and said they couldn't find the impressions. At that point I had to rush in and do the entire awful process again, but at the Newport location because the Florence location periodically just isn't open. Next, I went to get the dentures looked at/resized after the initial swelling went down and they were extremely uncomfortable and they rocked in my mouth.

I told the dental assistant that they were uncomfortable and they just stared at me and got what I assume to be a supervisor. The supervisor/dentist entered the room visibly upset and just pressed on my dentures and told the assistant that "its fine" and to just have me give it a chance and go home with them, and I can make another appointment to have them worked on later. As I was leaving to make the appointment, staff had a DOG in the office. Then, there was a time that I set an appointment and then Aspen Dental cancelled it for me, then made me wait THREE WEEKS for my replacement appointment. Service with aspen dental has been absolutely horrible.

My teeth still hurt when I wear them. But hey, at least my smile is pretty! If you can help it, I absolutely do not recommend using Aspen Dental.

June 16, 2025

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Our Location

Aspen Dental

7668 Mall Rd Ste B, Florence, KY 41042

Contact Information

Address

7668 Mall Rd Ste B, Florence, KY 41042

Phone

(859) 568-1900

Website

https://www.aspendental.com/dentist/ky/florence/7668-mall-road-ste-b?utm_source=googleplaces&utm_medium=lociqgoogleplaces&utm_campaign=Florence,KY-Florence_KY-1183&utm_content=listing

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