Detailed Introduction
Benco Dental Supply Co. is a prominent, family-owned dental distributor that has been serving the United States for over 90 years. Established in 1930 by Benjamin Cohen, the company has grown from a single storefront to become the largest privately owned full-service distributor of dental supplies, equipment, and services in the U.S. Headquartered in Pittston, Pennsylvania, Benco Dental operates five distribution centers across the country, ensuring a robust and efficient supply chain to over 30,000 customers in all 50 states.
Benco Dental's core mission is to make it easier for dental providers to grow successful businesses and deliver the best patient outcomes. They achieve this by offering a comprehensive array of products, solutions, and services. Their extensive product portfolio includes a wide range of vendor and private label brands, encompassing everything from everyday consumables like gloves, masks, and restorative materials to advanced dental equipment such as dental chairs, handpieces, X-ray and imaging systems, and CAD/CAM technology. They also boast the nation's second-largest teeth inventory.
Beyond just products, Benco Dental provides a holistic suite of practice solutions. This includes expert advice and support on various aspects of dental business, such as new product integration, technology adoption, streamlining daily operations, and even assistance with buying and selling dental practices. They offer office design services, including space planning, interior design, and furniture selection, helping dentists create optimal clinical environments. Furthermore, Benco Dental provides software solutions, practice coaching, and support for large groups, institutions, labs, schools, and government clients, demonstrating their adaptability to diverse market needs.
A key differentiator for Benco Dental is its commitment to customer partnership and personalized service. As a privately-owned company, they emphasize listening to customer needs and tailoring solutions rather than offering a one-size-fits-all approach. They pride themselves on their dedicated team of sales representatives and factory-trained service technicians who provide ongoing support. Benco Dental is also known for its "CenterPoint" showrooms, which are state-of-the-art facilities featuring functional operatories and the latest dental technology, allowing customers to experience products firsthand.
Innovation is central to Benco Dental's philosophy, as evidenced by their "Innovation Index" which tracks the percentage of recently introduced products sold. They engage in strategic partnerships with leading dental manufacturers like A-dec and VOCO to bring cutting-edge solutions to their customers. The company's focus on driving dentistry forward, coupled with its long-standing history and commitment to community, solidifies its position as a trusted partner in the dental industry.
