Dentist in Bourbon, IN
Monday
9:00 AM – 5:00 PM
Tuesday
9:00 AM – 5:00 PM
Wednesday
9:00 AM – 5:00 PM
Thursday
9:00 AM – 4:00 PM
Friday
9:00 AM – 3:00 PM
Saturday
Closed
Sunday
Closed
Address
909 N Washington St, Bourbon, IN 46504
Phone
(574) 342-4385
Website
https://www.bourbonfamilydentistry.com/
When I first chose to take my daughter to Bourbon Family Dentistry for a broken tooth, I was very optimistic, based on their impressive rating (4. 9 out of 281 reviews). After my experience with their clinic, I was no longer impressed. After evaluating my daughter's tooth, Bourbon Family Dentistry immediately suggested that the only option to correct the problem was to send her to another provider they did business with, and have them perform a root canal; then have her come back to Bourbon Family Dentistry to have them crown the tooth. I knew that there were other options available besides an invasive procedure like a root canal. When I expressed hesitation, I was guilted for questioning their opinion, and told again "this has to be done".
I chose to take my daughter to Indianapolis Dentistry to get a second opinion. When I called Bourbon Family Dentistry to get the record release form, I was again guilted for wanting to take my daughter for a second opinion. Over the course of a week, me and Indianapolis Dentistry requested on at least 3 separate occasions that Bourbon Family Dentistry send a copy of the x-rays to the them, so they would have the opportunity to evaluate the x-rays prior to my daughter's appointment. Bourbon Family Dentistry refused/failed to do so, even though they stated they had. Fortunately, Indianapolis Dentistry offered to re-do the x-rays at no cost, due to the multiple requests that were made of Bourbon Family Dentistry. During our visit with Indianapolis Dentistry, they were able to provide several different procedures that were less invasive than a root canal, and were able to conduct one of those procedures the same day.
Lastly, during our original visit with Bourbon Family Dentistry, I was led to believe that at least part of our visit would be covered by insurance. I had provided them with my insurance information prior to the visit, they claimed to have run my insurance, and they showed up on my insurance company's site as "in network"; yet Bourbon Family Dentistry said nothing to me about our visit not being covered. My insurance company informed me after the visit, that sometimes providers will show up "in network" even though their not, because the provider fails to call and let the insurance company know that they will no longer accept their insurance. If you value things like getting second opinions and making informed decisions about your or your family's care, this is not the provider for you. Needless to say, neither my daughter or I will be returning to Bourbon Family Dentistry.
May 3, 2025
Folks here are very helpful and informative about my dental needs. I feel they have my best interests at heart and are good at answering my questions. Also, Chris has been very patient about helping me navigate through the insurance portion of this business. Thank you!
April 6, 2025
I was experiencing a lot of anxiety going to the dentist. I hadn’t been in eight years and had multiple bad experiences at dentist in the past. The dental hygienist was very kind. She made sure to take her time, address my concerns and was thorough in her cleaning.
Dr. A was very genuine in his interactions, made sure to answer any questions or concerns, and I felt like I could trust him. This is one of the first times where I could honestly say I will be keeping my six month appointment
March 11, 2025
I was treated kindly and with empathy. Was made to feel comfortable and the Dr A and Assistant C kept me informed of the steps that were being done. A great practice if you need Dentistry!
June 12, 2025
909 N Washington St, Bourbon, IN 46504
Address
909 N Washington St, Bourbon, IN 46504
Phone
(574) 342-4385
Website
https://www.bourbonfamilydentistry.com/
Make an appointment now and experience the difference.