Bright Now! Dental & Orthodontics

Keisha Scott

What an awful experience! I have to say, the front desk associate was very pleasant. However, the dentist was a different story. I scheduled an appointment at this office for an annual cleaning. During the exam, the dentist tried to sell me aligners. I repeatedly told him that the $5,000 price was out of my budget.

He then instructed his front desk staff to prepare a quote that included an additional $2,500. I explained again, to the very nice associate, that I was not interested in aligners and was simply there to get my teeth cleaned. She informed me that the dentist would refuse to perform the cleaning because he preferred a deep cleaning, which would incur an additional cost. After leaving the exam room, I politely asked for a refund, as I had initially paid $30 for an oral cancer screening at check-in. I do not recommend this dentist at all! He is more of a salesman than a dentist!

November 16, 2024

James Smallwood

This scheduled exam and cleaning was done professionally with care and attention. I am thankful to Bright Now making my experience painless.

June 14, 2025

Jessica Seg

My appointment was at 11:30am I got there 11:10am, filled up some forms. Waited till 12pm to be on the dental chair the dentist came in saying “talk to me” … ok. The dentist left and I waited another 15minutes for the dental assistant. Got X-rays done for first time patient, paid $31 for an oral cancer check up - received no documents for it, only a verbal “it’s negative”. I would’ve at least expected a paper saying I’m negative for it.

But they said they didn’t do that. X-rays were a bit blurry, the dental assistant told the dentist she tried retaking them for better views, it was false. The dentist left at 1pm. Will I be coming back? Yes for the convenience. But I’ll still have to see if I’ll be satisfied with the service I’ll get (prophylaxis, general cleaning)

January 26, 2025

Kevin Latman

DO NOT GO HERE - HUGE SCAM!!! There's so much to this story, but I'll try to keep it brief. First time I came was for a toothache and I wanted to try a new dentist. Would have been fine (albeit in the office for about 6 hours total) if not for the fact that I was upsold two additional procedures in addition to what I actually needed. The only reason I agreed was because I asked up front the cost, and they "ran it through insurance" and it was completely reasonable. Imagine my surprise when they came back to hit me with an $800 bill.

The first time I called, they offered to reduce it by 10%. The second time I actually got in touch with someone (months later), they not only rescinded the offer, but when I asked if I could be treated like I had no insurance, they said it would be "much more expensive. " This is so insulting - I know how the industry works - medical professionals bill insurance companies absurd amounts, the insurance company says we'll pay 10% of that, and they call it even. It's a negotiated rate. Any other medical establishment I've ever worked with, if you didn't have insurance, you would get a huge "discount" because of this.

I guarantee they will try to convince me to take down this post, so I'll make it simple: the 10% offer is off the table from me, as well. Reduce my bill by 50% and then we'll talk. Never going back again.

April 21, 2025