Dentist in Palatine, IL
Monday
8:00 AM – 4:30 PM
Tuesday
8:00 AM – 4:30 PM
Wednesday
8:00 AM – 4:30 PM
Thursday
8:00 AM – 4:30 PM
Friday
8:00 AM – 4:30 PM
Saturday
Closed
Sunday
Closed
Address
177 W Northwest Hwy, Palatine, IL 60067
Phone
(847) 991-0903
Website
http://www.jameskwondds.com/
Our experienced dental professionals are dedicated to providing you with the highest quality care.
TERRIBLE EXPERIENCE – UNPROFESSIONAL AND DISRESPECTFUL DENTIST If you are a woman—especially one going through a difficult time—avoid Dr. Kwon at "Brite Dental Care. " This was one of the worst healthcare experiences I've ever had. From the start, Dr. Kwon was rude, dismissive, and consistently brushed off my concerns about pain. Instead of listening, he made personal comments—criticizing my breathing and accusing me of disliking him without cause. I felt unwelcome and hesitant to speak up. Despite being fully compensated by my insurance, Dr.
Kwon acted as if treating me was a burden. His entitlement was obvious, and he showed no sense of care or respect during any of my appointments. He rushed through every session, barely making eye contact, and treated me like an inconvenience. Even more disturbing was how he interacted with his assistant. Her nervous demeanor made it clear she was walking on eggshells. Though he tried to appear kind in front of me, his irritation was visible. The final incident confirmed everything. After missing one appointment, I received a $40 fee.
At my next visit, I explained I couldn’t pay that day and asked if we could proceed with treatment, as I was in pain and couldn’t chew properly. He refused to provide care until the fine was paid—no empathy, no flexibility. Just sent me home. I've reported this experience to my insurance provider, Aetna, and hope they take appropriate action. Note: The front desk staff at Brite Dental Care were professional and kind. I truly feel for them having to work under such unpleasant leadership. They deserve a better environment.
May 23, 2025
This dentist was very rude and arrogant with me, on the phone and in person he didn’t want to listen to anything that I said but he wanted me to listen to whatever he had to say and he talked to me like I was a little kid and stupid so I don’t recommend anybody calling him or visiting him for any kind of dental work and he also has a sign on his window saying that he accepts Medicaid when he really doesn’t because he wants you to pay him first and then he says that he will reimburse you and you would really be wasting your time to see him and talk to him so please don’t go to him if you have Medicaid and you can’t afford to pay him for his treatment or work.
February 14, 2025
I am very grateful to the doctor for his professionalism, willingness to solve even a difficult dental problem, for calling the doctor to himself and seeking help and getting excellent results in dental treatment. My whole family has been served by Dr. James Kwon for over 7 years.
We tried other specialists and realized that this dock is the best! He is serious, responsible, and I would say overly strict in his work, but the result of his work covers his unfriendly nature. Professionalism is his characteristic.
December 25, 2024
Most have heard "nobody ever likes going to the dentist" well visiting Dr. Kwon is always a pleasure! I've been going here for years and always leave with a great smile! The service is efficient and with confident hands! I always enjoy the short and an informative canter, even though my mouth is full!
September 5, 2024
177 W Northwest Hwy, Palatine, IL 60067
Address
177 W Northwest Hwy, Palatine, IL 60067
Phone
(847) 991-0903
Website
http://www.jameskwondds.com/
Make an appointment now and experience the difference.
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