Patient Reviews
Charlene White
I had a great experience with Dr. Kress. He was polite, very concerned and he put me at ease because I have anxiety issues. I have another appointment with him in December and I am actually looking forward to it. Thank you so much for welcoming experience.
November 13, 2020
Samantha Walker
I looked for a dentist who took my insurance for a long time I finally decided Versailes wasn't all that far to drive from my house and I was ever so thankful that the new patient list wasn't a crazy amount of months out. I went to my first visit and it was nice. The ladies who work in this office are extra polite. I was excited to finally have my concerns eased. My next appt. Was a filling I needed in the tooth next to my front tooth wasn't visible from the front I just notice that my tooth looked a little thin is the best way I can describe it ? I didn't go to school for dentistry so I can't tell you exactly what things are or how bad something is or what options in treatments are. I went to my 2nd appt DR. Kress the younger dentist is who I ended up being a patient for he looked at the tooth but it was an asst. who I believe had the training to do what she did? She was a nice lady ,comfortable. It hurt for quite some time after. I kept telling my fiance and my employees I never remember having a filling that hurt this badly. So when I set my first visit up with this dentist it was right when things were starting to get back to normal from coronavirus but my schedule was still flexible. . .
when it came time for treatment plan appt. I had to reschedule I run semi loads for a living along with help my fiance manage his towing company. . . life started picking up I called on a friday evening about 4pm and was able to reach someone to resch. mind you I called as soon as I knew I needed to (sometimes we are asked to move equipment at very last minute). It came for my next appt and literally once again on a Saturday I found out Id be leaving town so Monday at 7am I start calling to let them know I have to reschedule again no answering machine is provided to leave a message so it was about 9am an hour before my appt I called from the road and let them know i would have to move it AGAIN! When I scheduled these appt I had no clue I would start to get as busy as I did. Last year was a different time for everyone no one knew what to expect! When I finally made in which I put it later in the afternoon . I came in the ladys were as nice as always I was taken back and xrays were done. Dr. Kress comes in and he had a completely different attitude like short attitude so I tried to lighten the mood (everyone has bad days) anyway I said something to lines like "yea now that I finally got to make it to my appt". And he was dead serious gave me (an adult) this lecture about how valuable " his time" was and how he didnt know me yet and the next time Id have to rescedule (I dont know about anyone else but I wouldnt make an appt if I knew Id have to reschedule) that I wasnt allowed to make an appt with him Id have to call everyday to see if he'd have the extra time to see me. I run a company and go out on the road I am busy also and my family and providing for my kids is important just as important as it is to him. I was offended but I just let it go with how hard it is to get in a dentist what can ya do? The day came and I got a wrecker call the day of so I had to take off I didnt even call I felt awkward and like I wasnt wanted there by this time.
An unpredictedable job apparently isnt fit for this Dr. Kress. About 1. 5 months later Im in florida for work the tooth that he didn't have time to do the filling on and had the dental hygienist do seperated from my actually tooth while I was eating and broke my real tooth off. IM SAD. I was told by the dentist I had to pay $700 to in Florida that the filling put in my tooth was so large that I should have had the option to get a crown. I didnt have enough of my real tooth left to hold a filling this large so it cracked and pulled away from it. I was never even discussed with that I needed a large filling this was like right by my gum and it just looked thin ? Now Im in awful pain,embarrassed & paying for an implant because someones time is more valuable then a patients. I can say. Im traumatized. I really wonder if my insur. Was charged for a dentist or a hygeinst to do this filling. IM DEVESTATED.
February 14, 2021
Andra Baker
Ladies who work in this office are rude.
Had an emergency that needed to be seen for was only office within 30 miles that accepted my insurance and they scheduled me 3 months out and stated guess you will have to call this emergency number if you need be seen sooner then 3 months later I gave over 48 hour notice of needing to reschedule due to another emergency appointment I had come up and she stated I would be put on just call and hope for the day you can get in after you were on a 3 months wait to start with insurance and dentists are a joke! Go to riverside in Columbus it's my dentist now thanks Dr kress to your office staff:) river side dental got me straight in was nice courteous helpful and saw me right away due to having a broken tooth office staff was courteous helpful NOTHING LIKE THIS OFFICE
July 12, 2023
Rakisha Powell
When I was 15, I had a dislocated jaw. Dr. Brown was how I had as my dentist. The staff were prompt and always friendly. I had such a positive experience that I still remember it like it was yesterday, though I hadn't been back there in over 21 years. Thanks Dr. Brown and clinical staff!!!
April 6, 2024