Case Dental: Timothy G Case DMD

John G

I’ve been seeing Dr. Case for almost 2 years now and I haven’t been happier. I was a pretty serious case in need of a lot of work. Extractions, fillings, and finally a new set of teeth. The staff have been so kind every step of the way. The only thing I regret is not going sooner. I can’t recommend this place enough.

March 28, 2025

Cathy M

I've gone to Dr. Case for 5 years. Would not think of going anywhere else. Dr. Case is a wonderfully honest and caring dentist.

July 8, 2025

Krytical Hit

Dr. Case has been my dentist for years and he is always so pleasant! It’s a great and easy going environment. I highly recommend this dental office!

June 26, 2025

Lin Wang

Long review - glad most other people have had great experiences but want to share mine in case you come here looking for unconventional hours like I did. As a working mom with 2 little kids, when I found a neighborhood dentist with rave reviews and evening openings, I was very excited, but after 3 years I’m now looking for a new dentist due to the constant cancellation and rescheduling. While Dr. Case is fine and friendly, and there has been some turnover the office has to deal with, my biggest concern is with their communication and rudeness of some staff members (especially Miss Linda). They text/called me “your appointment was canceled” or “we need you to come at 5 instead of 6”, a couple times on the day of the appointment without providing any reasons, offering rescheduling assistance or using any words such as “sorry”.

When I was pregnant/breastfeeding while navigating a demanding job, having taken the time to schedule, and structured my day to make the appointment, it was extremely frustrating to be told “we do not respect your time”. 6 months ago, after my appointment was canceled twice and moved twice, I voiced my concerns and frustration to them - in an overheated manner for which I later apologized to Linda - and they promised that they’d put my next appointment on the calendar and honor it, which was this past Wednesday. However, it was canceled AGAIN, this time not even a notification. It was on my calendar and I had to call to find out after not receiving any reminder email or text. The office staff should remember that you are talking to the patient as customer service and not their boss.

The office manager should consider additional staff training and adopting an AI texting assistant who can improve your tone considerably. Lastly, if you send a survey to the patients, you should review those responses and address their concerns proactively.

June 13, 2025