Conyers Denture and Implant Center

Christina Huff

I called to make an appointment during the BioLife Explosion. Even though they were not in office when I called, the returned my call in about an hour and scheduled my appointment. When the had an opening for an earlier appointment they called and offered it to me.

Every time I have called with a question they have been so nice and helpful. I have my appointment coming up and I have high hopes for a wonderful experience.

October 14, 2024

Andre Nicole Springer

Dr. Fraser is an awesome, knowledgeable, and professional Periodontist that is good at his craft. His Hygienist, Sabrina and Shanteekah were amazing. They were always pleasant, professional and had a smile on their faces. On the other hand, his Office Manager, Jennifer S, and former front desk, employee, Nancy, were horrible with a capital H! They were unprofessional, confrontational, aggressive, and nickel and dimers. They made every telephone call and office visit miserable. They made Dr. Fraser’s practice seem desperate for money and I am sure that was not the case. After one of my visits, they had the gall to try and get me to sign an updated contract with a two thousand dollar increase ($2k)! When I tell you, if I was not on my toes, I would have been stuck with a higher balance.

Jennifer had the nerve to demand, I pay forty-five dollars ($45) for treatment gel when it was included with my trays. She also tried to charge me four hundred and eight five dollars ($485) for a bottom mouth guard. I am not sure if the office staff received commission for up-charging, but their business practices were downright unacceptable and egregious. If my credit was not important to me, I would have stopped going to appointments after my second visit. I am big on customer service and time and time again both Nancy and Jennifer missed the mark. I am sure they costed Dr. Fraser some clients and lots of money. Although Dr. Fraser is a awesome doctor, I will not refer anyone to or patronize his establishment again.

To be honest, I am so glad I am finished my treat plan. Unfortunately, the aggravation I experienced during and after every visit, was not worth the convenience of location to my home. Moving forward, I will find a new Periodontist. If I have to drive an hour and a half in the middle of Atlanta’s rush-hour traffic, I will gladly take the journey with a smile on my face! I am praying things turn around in the office now that they have a new office employee, Christyle. During the two telephone calls and two follow-up visits, she appeared to be very welcoming and pleasant. Consequently, Dr. Fraser deserves the best staff because he is a great periodontist that knows his stuff!

December 18, 2024

Scott Bates

Simply put:Unethical business dealings at this office! Had an scheduled appointment this morning with Dr. Frazier regarding new dentures. Before I even had the opportunity to see Dr. Frazier, the business manager told me that I had to pay $99. 00 upfront, even though my United Healthcare insurance has a $0 copay.

She stated that once I paid the $99. 00, I could possibly be reimbursed after the insurance paperwork was submitted to United Healthcare. I contacted my United Healthcare representative and was informed that I did not have to pay anything because my insurance was $0 copay and covered $4000. 00 a year for dental coverage. I refused the service of this establishment because of unethical business dealings!

March 14, 2025

Markeyia Benton

I honestly had a very good visit with the ENTIRE STAFF!! STARTING WITH THE REMINDER CALLS AND WHEN I ENTERED I FELT WELCOMED FROM THE START BY BEING GREETED BY BEAUTIFUL WOMEN SMILING READY TO SERVICE WITH HUMILITY. ABBY WAS AN ABSOLUTE EARTH ANGEL MADE ME FEEL SECURE AND ABLE TO BE HONEST ABOUT MY PRESENT DENTAL STATE. AND UPDATED ME ABOUT SOME DENTAL CARE TIPS. DR FRAZIER WAS VERY OPEN WITH WHO HE WAS AND WHAT HE STUDIED AND WHAT HE DOES I APPRECIATED THAT AS WELL VERY DOWN TO EARTH MAN HE WAS. AFTER DOING MY RESEARCH IMPLANTS RANGE WITH DIFFERENT DENTAL SERVICES AND PRICES CAN BE MISLEADING DUE TO OUR POCKETS BUDGET.

I SEEMED TO HAVE COME ACROSS A PLAN FOR THE RIGHT PRICE EVEN THO I MAY NOT CAN AFFORD IT, IT WAS THE BEST PRICE FOR THE TYPE OF QUALITY I WANT DONE IN MY MOUTH. SO I AIMING THAT THE FUNDS WILL BE PRESENT AND I BELIEVE IT WILL IN DUE TIME. I AM VERY GRATEFUL FOR THEM AND THEY MADE ME FEEL MORE CONFIDENT IN MYSELF OTHER JUST MY SMILE.

June 4, 2025