Covington Dental Studio

david touchstone

Everyone was a pleasure to work with and they took their time to explain my treatment and treatment plan. A shout out to Dr. Patel for explaining my dental options , my dental hygienist who took her time and reinforced how to properly take care of my teeth, the best benefit coordinator in the world, Savannah, and Hailey, who greats you with a smile and home felt welcome when you go inside. David

May 24, 2025

Gizel C

If I could leave zero stars I would. Maybe having haley at your front desk isn’t the best ide. She handles your scheduling but waited until 7:45 am for an appointment at 11 am via voicemail to advise me the doctor is unable to see us. When asked if there was any alternate solution I was offered to come another day.

Haley also claims that after arriving to this appointment being I missed the call that that she called and left a voicemail Thursday upon checking my device the only missed call from your office or voicemail was the day of appointment. While trying to figure out why I was informed so late Haley was one very loud while addressing me, speaking over me and quite frankly rude. When asked for a manger she advised me one isn’t available, a doctor isn’t available there is no one else I can speak with. Very loud, very rude.

Her coworker later says I can speak with a manager on the way out. If you’re going to have someone at your front desk, maybe train them on conflicts and how to gently handle your paying patients. Or consider another position for her that isn’t people facing.

April 28, 2025

ERIC USHER

My first visit with these guys was the best. They were very thorough in explaining all that needed to be done concerning my care that day and afterward. It was a nice friendly professional environment and I look forward to seeing them again because I think I will be well taken care of.

June 3, 2025

Rabakah BatYahu

This has been the best dentist I've experienced in my entire life. The entire staff was extremely kind and comforting. Dr. Roberts is the sweetest dentist I've ever met and I will continue to stay with this dental office. They genuinely care for their patients.

I came with a very distressing problem and really really needed my teeth extracted today and they were able to work me back in the schedule to ensure that my problem was resolved and I am so completely grateful. I wish I could give more than 5 stars this is a superb dental office with an absolutely amazing staff. Thank you all again for making my experience amazing, I was extremely nervous but I am so grateful I chose this dental office to go to.

March 27, 2025