Crestview Family Dental

Ashley C

I spent a lot of time reading reviews trying to find the best dentist in the area who is also in network with my insurance, and I am glad I found Crestview. They definitely live up to all their good reviews. Everyone here was so friendly and made me feel relaxed. There was no judgment from anyone and I was in and out of the office quickly.

The location is also convenient for me. Highly recommend.

June 20, 2024

Sarah Mayes

If you were able to give them a negative amount of stars, the receptionists would definitely deserve it. I made an appointment and one of them said that I couldn't be seen until Thursday morning but another one called me back later on the same day and I didn't even know that I had a missed call or a voice message until later the following afternoon when they had rescheduled me on their own and also claim that I had confirmed that "missed " appointment. I got both voice messages from them that same afternoon and called the office then but didn't get an answer.

So the next morning was the Thursday that my original appointment was scheduled for I called and I was told that there was never any other appointment made and that they would not reschedule me because I missed "their" appointment and wasted an hour of the dentists time. I asked to speak to an office manager because by then she had been way to rude than I honestly should have allowed but of course she claimed that they didn't have an office manager and there was no one else who I could have spoken with. So basically not only was I lied on, I was lied and talked down to and very disrespected.

December 22, 2024

Robert Schilling

I was a patient under Dr. Van De Graaff and I was very happy with his work. However, the practice has just lost my business under its new ownership. Previously, I was able to speak with the dentist over the phone before my appointment to inquire about the specifics of the procedure.

The receptionist, now, is trying to force me to make an appointment first, when what I want to know is the new dentist's policy on drilling. I'm not taking an appointment with a doctor who is not going do things within my comfort level; therefore, I must have that question answered before my appointment is made, not after. Steve Van De Graaff, DDS may have found a phenomenal replacement for himself but I will never know because I cannot make it past the receptionist.

March 25, 2025

Lynn Hurst

I would like to give a big thank you for giving me my smile back. I have seen dentist on regular basis and never been asked if I would like the small chip on my front tooth fixed. Never liked smiling in pics because of this. This was my first visit for cleaning, returned to have the chip corrected. I left a happy girl with a smile. Highly recommend this group.

I had several bad situations in the past with other dentists not fitting my crowns properly and overcharging. I have been searching for some time. I have found my dentist. Thank you Dr. and staff.

May 14, 2025