Crowns Now Family Dentistry - Irmo

joseph hallbick

It was good to see Kelli back. She was great before she left and even better upon her return. Very friendly, always has a smile on and she provides dental information that everyone needs. Thank you Kelli.

June 27, 2025

Mark Thurston

On Friday evening I broke a front tooth when we were out to dinner. I cant describe how bad I felt or looked !! I was very worried as I was due to teach multiple classes the upcoming week. I left an online message with crowns now (they are the dentistry that I use ) . I showed up at 8:00 am on Monday morning and I was in a chair by 8:10 !! They did outstanding work. I walked out at 9:20 with a brand new ( temp) crown which looked fantastic.

They scheduled my appt for the permanent one. They were personable, friendly and professional. Highly recommend this business.

June 23, 2025

Michael Savino

I just walked out because the office manager indicated I had no say in my medical care and had to follow their arbitrary rules subject to their interpretation. I went in for a cleaning and told them I didn't want x-rays, fluoride or my gums measured. I just wanted a cleaning since I am in the middle of trying to fix a crown they put in incorrectly, more on that in a minute. When I said I didn't want x-rays the Hygienist got the office manager who said "I had to get x-rays once a year". I had x-rays done there on 8/24/2024 today is 7/8/2025 so that is 10 and a half months ago, less than a year. I was also there on May 12, 2025 to get the Crown that has been digging into my gum since installed, causing inflammation and three infections, removed. An x-ray was taken then.

The new dentist had trouble getting it off finally cutting it away and damaging the abutment. When he couldn't get the abutment out he told me to go back to the oral surgeon who did the implant and bone graft for assistance. The oral surgeon had to take x-rays including a 3D of my entire mouth. After working for three hours over two days the abutment could not be removed because it most likely was cross threaded or some other error by crowns Now. The entire implant has to be removed, a new bone craft is needed and four months worth of healing before a new implant can be installed. I Told Crowns Now office manager to get the x-rays from the oral surgeon even though technically it wasn't a year anyway and I wasn't getting an exam only a cleaning. She made excuses and my belief is they are trying to get out of honoring their five year guarantee on crowns.

I have suffered years from the poorly placed crown and their inability to remove it. I now have to start all over again and they are refusing to clean my teeth unless I do what they say whether needed or not. To clarify my reluctance to get so many x-rays is because I have half a Thyroid with nodules that I am trying to protect from excess radiation and they don't use neck collars. They apparently believe patients have no right to decide their medical care when it affects their extra billing abilities.

July 8, 2025

Kayla Moody

Dr. Butler is a great dentist. Not only he is patient but he's understanding. I see him for himself but I have taken my teen daughter to see him as well. We have been more than happy with our dental work done by him. The office is clean, the front desk lady is super friendly, and the prices are very very affordable.

June 10, 2025