Davis Dental

Kimberly Free

I was a patient here when Dr. Skoff was the dentist. He was a very nice man, but his staff frequently made billing and coding errors. For my last two covered hygiene visits, my insurance company paid the claims, but the doctor’s office claimed they did not get paid and sent my account to collections. When I tried to follow up much later about this under the new dentist who took over after Skoff died (after my insurance company verified over the phone but not in writing that the former doc office cashed the checks), Dr. Davis scolded me for not handling the matter sooner. She said she could not prove their office had been paid for my two hygiene visits in question from 2018 and 2020 since the former dentist now has a closed bank account. I told her it was standard policy for ANY dental PPO to cover hygiene visits every year—at which time she told me I must not have had active insurance. I have never had an insurance lapse since I have been on Medicare for a disability since 2016 and have always had a Medicare Advantage PPO.

I asked her to please forgive this debt (which is clearly an error from the former dentist) and she said no. I told her this has affected my credit and I don’t enjoy getting a weekly call from a collection agency. She refused to call them off since she would have to pay them a small fee to do so. And yet she wants me to shell out $250 that my previous insurance company already paid to the previous dentist whose practice she took over? I asked her how it was possible that the dentist would have even let me get a hygiene visit on those two dates in question without verifying my insurance (since I also work in a dentist’s office and NO ONE gets an appointment without their insurance being verified first), and she said that it was not the policy of the former office to verify insurance prior to visits or the day of a visit (which is a lie—they checked EVERY time). I then asked how much money she would have to pay the collection agency to close the matter, and she refused to tell me. I told her I unfortunately have no access to former claims or account history from my previous insurance company (since my PPOs change every few years under Medicare), and I have spent hours trying to resolve this by trying to contact the claims department under my current plan. I cannot get an explanation of benefits from 2018 and 2020, and Dr. Davis said she will not budge. So I guess I’m stuck getting called once a week for life from her collection agency.

HORRID woman. Humorless, unsympathetic, insensitive, cheap, and unwilling to let a previous office error go as a courtesy to a former patient and current health care professional—as if I’d tried to skip out of town after thousands of dollars in restorative work). Ever heard of a preventive hygiene visit not being covered by insurance twice a year? Neither have I. That’s all I was there for. There’s a reason Dr. Davis only has a few reviews. She is a TERRIBLE and stingy business owner.

November 18, 2023

DOMENIC LUCIANO

I was a new client of Davis Dental. From the moment that I walked through the door, I was greeted with positive people and bright smiles all around me. I felt as if I was part of the family there. Everyone from the receptionist to Dr.

Davis has an upbeat attitude and shows that they really enjoy working there. Everyone that I dealt with had a gentle touch, so if you have a fear of the dentist, don’t worry, they will put you at ease. I would highly recommend Davis Dental to anyone, and if I could give them more stars, I would. Great job Davis Dental!!!!!!

January 27, 2023

Tyler Terrell

Been going here since Dr. Skoff was the main guy and I grew up with him as both a role model & my go-to dentist. David was very skilled & seemed to exude humor and positivity, which made visits much more pleasant for me, especially growing up. One big issue I had with Dr. Skoff was with some of his staff; while experienced, they weren't always very personable (at least compared to David, which is hard to match) and would, at times, be quite rough with my teeth. Since his passing, Dr. Davis has taken over.

The inside has gotten much cleaner, there is new decor & it's been restaffed & re-equipped with young & energized folks. Though the transition seemed turbulent at first, recent visits have given me assurance towards appointments w/ Dr. Davis. I do have to mention that Dr. Davis, at times, can seem very cold & blunt in the way she speaks. During her transition and a turbulent period of my own, I had trouble recalling my dental insurance at the time & felt put-off by her response. I could absolutely understand being frustrated in a patient like that; insurance is a factor in how one's procedure can/will go & this was a particularly busy moment for the office.

For socially anxious people, like myself, even the slightest malcommunications can shake one's confidence during a visit and towards subsequent visits. This is particularly relevant towards anything health & hygiene related. However, I've visited a couple times since this happenstance & don't believe that it's affected my care negatively. Smaller issues aside, I think comfort, competence & professionalism are the three main things I look for when I need dental work (easier said than done) & this office seems to take those tenets very seriously. Last visit, I was late by a few minutes & they didn't flinch; still took care of me & my teeth. As a whole, a positive experience.

September 16, 2024

Casey Case

Dr. Davis is a great dentist. She's gentle and genuinely caring. The staff are true professionals. I absolutely and proudly recommend Dr. Davis to anyone who's looking for dental care.

October 3, 2024