Dental Care of Michigan

Tanesha Pollard

Just a few minor issues regarding billing, scheduling and follow-up and you’ll looking for me for answers, not good. I expect to not show up for my appointment and then be talked to about insurance during the appointment those are things that should be handled before the actual appointment date and time.

January 14, 2025

Stephanie Crider

Appointments either start late (even if I schedule an 8:00 a. m. appointment!) or my appointment takes an hour or more longer than told. They don't seem to care if you are running late to pick up a parent, child, or to get to work because they are running behind. There's usually no communication before you arrive that they are running behind. Be aware. .

. if you leave voicemail messages, somehow they never seem to get them. No one returns your call. Once you're in the chair having work done and the dentist is going to take longer (going back and forth between two patients), you're stuck there. The front desk receptionist discusses your personal information in the lobby, even when you request privacy. If someone there seemed like they genuinely cared about doing better with customer service (being welcoming, kind, and professional), maybe I'd consider going back. It's been over a year.

I'm done. I can see why these ratings are so low on so many websites. Some comments say their terrible experiences started with the new staff in recent years. I'm a newer patient so I'm not sure if it was better. I know I won't recommend them to anyone. Who is the owner? I'd like to discuss how management and staff operate there.

September 9, 2024

Paul Werner

They are very professional, and make you feel comfortable. I'm glad to have found such good people. Thank you.

September 10, 2024

Tori Ubil

Love this dentist. Got me In quick and got the job needed done fast and perfect! And the best part, they accept Medicaid Meridian!!! Thank you Dental Care of Michigan! Thank you Dr. Baig and his wonderful team!

February 11, 2025