Dental Dreams

William D Smith

Stay away from this place. I've been there twice. The first time, they were supposed to do an exam and a cleaning. I was told that I needed 2 root canals done and they handed me a printed out quote for over $2k. I have Medicaid. I didn't get my teeth cleaned either.

Yesterday, I went there because one of the teeth that needed a root canal needs to be pulled. I am in pain. They said they would do it at first, but then said they may need to send me to an oral surgeon instead because there was a chance the tooth might fragment. Basically ran me out of there because the lobby was packed and they were too busy to take care of me. I won't be going there again and I will report this to my insurance.

April 29, 2025

Malia Scott

Usually I have a good experience there. , but this time, not so much. The dentist I wasn't impressed with this time. I've had a tooth pulled there recently and this time I was told my bones were too strong?!? Whatever that means so referred me to an oral surgeon in Chicago. Wouldn't even prescribe me ibuprofen for the pain. Also when she was poking at my teeth with the little sharp thing she kept getting my gums with it and poking them into my gums and hurt pretty bad.

To me my opinion she was just not wanting to pull them and wasn't careful at all with the sharp object. Never had that happen before in my 38 years of going to the dentist. So now I sit here in continual pain nothing was done except a somewhat of a cleaning if that's what u call it. Maybe she was just having a bad day who knows but I know this experience makes me not want to go back to this location that's for sure.

May 22, 2025

Antwon Funches

I’m grateful that they were able to get in on at the last minute. However, the Dr. left me to work on someone else. I waited over an hour The issue I went in for was not addressed because I ended up leaving. I believe that was unprofessional.

June 20, 2025

Mikayla Huisheere

I had an appointment for my son at 3:30 PM, when I walked in they were incredibly busy. The receptionist was super short with me told me she was trying to check in other people and if she needed anything, she would let me know and gesture for me to sit down, Then 20 minutes past the appointment time they finally checked me in and had me fill out the forms online. We finally got called back another 25 minutes later, the doctor came in looked at my son’s tooth for half a second, and told us we had to go see another doctor.

I asked if they would take an x-ray and after some pressure they did, but she told me that she didn’t need it because she was an expert. Doctor Krubsack was her name. She was also incredibly short and rude with my scared 5 year old boy.

The tech that stayed after was helpful when I explained how I felt completely dismissed, and took us to the manager Paco who tried to fix the situation but honestly, after seeing how much the doctors care for the patients (which is very little) we will never return. I wouldn’t trust the doctor to care for my son and make sure he had adequate medical care.

June 11, 2025