Dentistry for Children

Rigoberto

Came in the other week. The staff was amazing and welcoming and treated me with so much respect to. It took a while but they had good movies to keep me entertained to. Also very clean. Definitely recommend to other parents.

May 29, 2025

Ty F

Everyone was so nice and informative. This was my baby boy first dentist visit and he was nervous but they made him very comfortable. As soon as we checked in we waited about 5 mins at max and then we were called to the back. Wonderful staff

April 26, 2025

Selena Ortiz

We had a fantastic experience at Children's Dentistry of Austell! From the moment we walked in, the staff was warm, welcoming, and incredibly patient with my child. I really appreciate how the team takes time to ensure kids feel safe and even excited about dental care. I highly recommend this office to any parent looking for a dentist who truly understands how to work with children.

May 22, 2025

Shayla Daniels

WORST EXPERIENCE. My daughter has been coming to this practice for a little while now and I had the most upsetting experience. My daughter had to get her last two cavities filled and she was good all the way up until the dentist started to drill her tooth. I am assuming that my daughter felt the drill and knowing my daughter I felt her spirit in pain. My daughter became very distress and I felt helpless as a parent because mommy couldn't help her because the dentist and his assistant were at a point of no return. The doctor advised that if I'm going to be on hands and foot duty then I need to be on hands and foot duty. The dentist and his assistant proceeded to use a tool that widens the mouth and my daughter's mouth was in an unusual and uncomfortable position increasing my daughter's distress and pain. As a parent, I couldn't stomach what I was witnessing. I had to tell them that I had to exit the room because I knew they were getting ready to use the board to strap my child down to finish the process. Talk about traumatizing. Two weeks ago, my daughter was seen by a female dentist who catered to her age. She was more kind and kid friendly than this male dentist. The female dentist and her assistant who initially did her first cavity treatment were gentle, kind, caring and wonderful all around. My daughter was cooperative and felt safe, and I felt safe as a parent. After yesterday's visit with a male dentist who lacked kid friendliness, I am not comfortable returning to this practice.

The energy was definitely off. When my daughter started gagging from the mouth piece that pushes down her tongue, they resulted in plan B. At that point, plan B made the experience even worse. My daughter could hardly breath at that point. She was screaming at the top of her lungs because she was in pain. Mind you, my daughter is 4 years old. I was advised that the manager was away at a meeting so I couldn't talk to anyone regarding any of my concerns. As I waited patiently outside the door, I had to listen to my kid holler and scream for her life. I was told about other sedative processes after her procedure was done. It was as if I didn't have any other option other than laughing gas and a board used to strap kids down. The laughing gas was not beneficial but then again, it may be that things weren't done properly because we didn't have that issue at the start of her first treatment when the female dentist first did her treatment. I also think that they didn't numb my daughter's mouth probably. I am highly disappointed and disturbed by this practice. This was a very unpleasant experience which made me sick and disgusted by how cruel a dentist could be towards a four year old. I don't feel comfortable taking my daughter here anymore.

What's even sickening is being told that no day is the same to try to justify that this happens all the time. At this point, this experience is not usual because it wasn't like this the last time. I know my daughter and my daughter spirit was calm until the orthodontist started to drill into her mouth and she felt it. I'm telling you my spirit didn't sit right. I was terrified and I am a calm person but it was sad to see and hear my daughter screaming for her life, veins popping out of her neck, gagging due to the force and trauma being done to her mouth. It was as if my preschooler was tortured in the dental chair. HIGHLY DISAPPOINTED. I DON'T WISH THIS ON ANYONE! For dental treatment for the little ones, please have dentists who TRULY specializes in preschool aged children and have a good rapport, kid friendly and are interactive. Also, a manager should be readily available to address any concerns that arise. It isn't my fault that this doctor had to come into the office on his off day. Already a Bad experience right off the back. I am telling you this doctor acted as if he didn't have time for this as if he was annoyed once my child started to feel pain. Patient Experience and Satisfaction needs to be a top priority, so I hope this practice improves on their processes.

May 16, 2025