Detailed Introduction
Dentistry On Hold is a specialized service provider that focuses on enhancing communication and patient experience for dental practices. While their name might suggest they are a dental clinic, they actually provide business-to-business services for dental clinics. They offer a range of solutions designed to improve how dental offices interact with their patients, particularly during phone calls and in waiting areas.
Their core service revolves around professional on-hold messages. These aren't just generic music; Dentistry On Hold creates custom audio content that informs, entertains, and engages callers while they wait, reducing perceived hold times and promoting the practice's services. They offer various packages, including options for multiple updates per year and holiday programs, to keep messages fresh and relevant.
Beyond on-hold messaging, Dentistry On Hold has expanded its offerings to include DDS Signage, a digital signage platform specifically for dental practices. This allows clinics to display customized lobby content that promotes their services, educates patients, and shares their story, further engaging patients during their visit.
They are also a Weave Channel Partner, demonstrating their commitment to integrating with modern dental communication platforms. This partnership allows them to help dental practices optimize their VoIP solutions, system menus, and overall caller experience. Through Weave, they can assist practices with features like automatic appointment reminders, two-way texting for scheduling and inquiries, easy digital form completion, instant payment processing, and automated positive review generation.
Dentistry On Hold works with a wide array of telephone systems and VoIP providers, ensuring their services are accessible to various dental offices. Their aim is to help dental practices project a professional image, highlight their unique features (such as cosmetic dentistry, orthodontics, implants, or pediatric dentistry), and effectively market new campaigns or services to their patient base.
