Designing Smiles: N Carroll Mullins, DDS

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2.2 (15 reviews)

Dentist in Norton, VA

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About

Designing Smiles, led by Dr. N. Carroll Mullins, DDS, is a dental practice located in Norton, VA. While it previously offered comprehensive dental services including general, restorative, and cosmetic dentistry, public records indicate that Dr. Mullins pleaded guilty to drug-related charges in 2014. Patients seeking dental care in Norton, VA, should consider this information and verify the current operational status of the practice.

Hours

Monday

9:00 AM – 5:00 PM

Tuesday

9:00 AM – 5:00 PM

Wednesday

9:00 AM – 5:00 PM

Thursday

9:00 AM – 5:00 PM

Friday

9:00 AM – 1:00 PM

Saturday

Closed

Sunday

Closed

Quick Info

Address

728 Commonwealth Dr, Norton, VA 24273

Phone

(276) 679-7171

Detailed Introduction

Designing Smiles, associated with Dr. N. Carroll Mullins, DDS, is a dental practice situated at 728 Commonwealth Dr, Norton, VA 24273. Historically, the practice provided a range of dental services, with a focus on comprehensive treatment planning and using restorative and cosmetic dentistry to achieve optimal dental health for patients. The practice emphasized high standards of personalized dental care, maintaining strict sterilization and cross-contamination processes in line with recommendations from the American Dental Association (ADA), Occupational Safety and Health Administration (OSHA), and the Center for Disease Control (CDC). They aimed to create a positive and relaxing experience for patients, understanding that many may feel uneasy about dental visits. Education and prevention were also key tenets, with a focus on thorough exams, oral cancer screenings, and routine cleanings, flossing, sealants, and fluoride applications to prevent dental disease. However, public records from 2014 indicate that Newton Carroll Mullins, DDS, pleaded guilty to charges related to obtaining hydrocodone by fraud and illegally distributing the drug. This information is crucial for anyone considering dental services from this practice. It is advisable for prospective patients to conduct further due diligence to confirm the current operational status and any changes in practitioners or services at Designing Smiles: N Carroll Mullins, DDS.

Meet Our Team

Our experienced dental professionals are dedicated to providing you with the highest quality care.

Patient Reviews

2.2 out of 5
Jordan Addison

Jordan Addison

They've always treated me kindly & they're really good at extractions. I'm having to get dentures, so the reviews here worry me, but I'll stick with them until they screw me over.

April 8, 2022

Emily Polly

Emily Polly

The gave me a root canal and a filling. The filling fell out about 6 months later. They got filling in my eye and told me I’d be fine, and then I got a severe eye infection not even two months after. DO NOT GO THERE

July 17, 2022

Dennis McClain

Dennis McClain

Staff was nice and the dentist was pleasant.I chose this office because they were in network with my insurance. They received auth and I had my cleaning. Two weeks later I was mailed a bill for $400. Ben fighting it since. Do not go here.

January 18, 2023

Melissa Hicks

Melissa Hicks

I had to change dentists because I moved. I enjoyed seeing the hygienist at this location. However, when it came to getting my xrays sent to the new dentist, it was the worst unnecessary hassle. I was told I had to come in and sign a release form to get them. That was fine. I drove 1hr 15 min one way on Sat. Aug. 13 because Google said they were open 8-12. The hours were not accurate so I did 3 hours total driving for nothing.

Monday morning, I was waiting at 8am for them to open because Google said they open at 8. No one was there until 9. I had to sit in my car an hour. When I went inside, the receptionist ignored me for 20 minutes while she held a telephone that she was not talking on. I assume she was holding for someone, therefore, she could have acknowledged my existence by saying something brief to me instead of acting like I was not in the room. When she finally did speak to me, I advised her of the incorrect hours on Google. She did not apologize or seem to care. She told me they couldn't do anything about it. With some effort, these changes can be achieved.

I am familiar with how the system works. They seem to not care. After all of that trouble, my xrays were sent, but I never even had to sign a thing. This makes me wonder why I drove a total of 6 hours, used 60 in gas, to walk up, not show ID, not even have to verify my date of birth or anything, and get these xrays. They made such a huge deal over it and I never signed anything. They didn't even know if it was really me. They just wanted to make a hassle out of it, I suppose because they got mad that I was changing dentists. It makes sense to go to the dentist near your house, there was no reason for them to act that way.

August 20, 2022

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Our Location

Designing Smiles: N Carroll Mullins, DDS

728 Commonwealth Dr, Norton, VA 24273

Contact Information

Address

728 Commonwealth Dr, Norton, VA 24273

Phone

(276) 679-7171

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