Dentist in Downers Grove, IL
Monday
9:00 AM – 5:00 PM
Tuesday
9:30 AM – 5:00 PM
Wednesday
9:00 AM – 5:00 PM
Thursday
9:00 AM – 5:00 PM
Friday
9:00 AM – 5:00 PM
Saturday
9:00 AM – 2:00 PM
Sunday
Closed
Address
640 Ogden Ave Suite E, Downers Grove, IL 60515
Phone
(331) 291-5021
Website
https://downersgrovedentalspa.com/
This office is state of the art, beautiful and zen, you truly feel like you are at a dental spa! The docs are so patient-centric and willing to go above and beyond with their time to ensure you feel valued. I am transferring all of my dental care services here. Thank you Doc A and Dr M for making my visit so meaningful.
December 17, 2023
I needed an urgent appointment and was able to be seen same day. Dr Hegazy did a full exam and X-rays and explained the cause of my pain.
He checked in while he was doing his work to make sure nothing was hurting and I was ok. The staff was professional and explained my benefits to me up front which I appreciated! The office is new and I can see all the equipment/tools are state of the art! I will be moving my care and my family’s care here! Thanks Downers Grove Dental Spa for a great experience!
December 17, 2023
I had a filling and deep cleaning done here and both were extremely high quality at a great price. The office is brand new and incredibly high end and clean. I hadn't been to the dentist in a couple years because it was hard to find a good one but Doctor Ahmed and Gabi took really good care of me. Highly recommend for top quality care.
June 8, 2024
Nice place, nice people, but a frustrating billing experience. I had an issue with my billing where I was overcharged. At my time of service, I noticed that the charges didn’t seem to align with my insurance policy. When I brought this up, I was assured that their numbers were correct and that if any discrepancy arose with insurance, they would contact me.
However, when I received my Explanation of Benefits, it confirmed that I had indeed been overcharged. I waited three months for Downers Grove Dental Spa to reach out, but after hearing nothing, I had to follow up myself. It then took nearly two more months of back-and-forth—requiring me to call almost weekly—before they finally resolved the issue by simply Zelling me the refund. I understand that mistakes happen, and I don’t judge businesses by errors alone, but rather by how they handle them.
In this case, the response felt slow and unmotivated, which was disappointing. I hope this was just an isolated case rather than a common occurrence, but I wanted to share my experience so others are aware. (For context, this issue stemmed from my dental visit in August 2024, but I waited until it was fully resolved in March 2025 before writing this review. )
March 6, 2025
640 Ogden Ave Suite E, Downers Grove, IL 60515
Address
640 Ogden Ave Suite E, Downers Grove, IL 60515
Phone
(331) 291-5021
Website
https://downersgrovedentalspa.com/
Make an appointment now and experience the difference.
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