Dr. Dental: Dentistry & Braces

Edwin x

I booked an appointment with Courtney Cox for an appointment at 1:30pm today. I even did a text message confirmation with them on Saturday and earlier today. Guess what? I showed up a few minutes early and the entire office was closed! I tried calling them but no one picked up. I could only get their automated text messages. The only response I could get from that was “I'm sorry about that, I will forward your message to the office.

Someone will help you in shortly. ” I waited 15 minutes past the appointment time and still no one showed up to open the door. I had to wait in the rain as well!! Unprofessional!! If you were going to cancel on me then why didn’t you call? For future patients, I recommend you going somewhere else instead, if it means driving a little further away.

March 25, 2025

Giovanni Sanchez

Lack of Consistency, Poor Communication, and Unprofessional Experience I’ve been coming to this dental office for about five years now, and unfortunately, my experience has significantly declined over time. This office has gone through at least five different doctors and an entirely new staff within that period, which has made it difficult to build any sort of consistency or trust with my dental care. I recently scheduled an appointment for 11:00 AM and confirmed it online through their portal. Despite confirming, I received multiple follow-up calls, text messages, emails, and voicemails asking me to confirm again — which felt excessive since I had already done so. On the day of my appointment, I arrived 10 minutes early. Despite my scheduled time being 11:00 AM, I did not see the doctor until 11:46 AM. Around 11:20 AM, I politely asked the dental assistant what the delay was, and I was told they had an “emergency” and that the doctor would see me soon.

I understand emergencies happen, but the lack of communication during my wait time was frustrating. When I finally saw the doctor, I casually expressed my concern about the constant staff and doctor turnover, mentioning that this was the third doctor I had seen within the last year alone. The doctor laughed it off, which I found dismissive and unprofessional, especially given the legitimate concern about the lack of consistency in care. Another ongoing issue I’ve encountered every visit is their insistence on taking new X-rays despite having recent ones on file. I’ve consistently declined because I do not feel it’s necessary to expose myself to more radiation every six months unless medically necessary. The dental hygienist then made an odd comment asking if my insurance didn’t cover it — which it does — and I found that highly unprofessional. During my cleaning, I also noticed the doctor was unusually rough, which made me feel as though my earlier comment about the doctor turnover may have frustrated them.

I could feel the tension, which made the experience even more uncomfortable. Overall, I would not recommend this dental office unless you’re comfortable with having a new doctor and staff almost every visit, long wait times, excessive communication for confirmations, and a push for unnecessary X-rays. It’s clear that this practice has been bought and sold multiple times, and unfortunately, the quality of care and professionalism has suffered because of it. I’ll be seeking a new dental office moving forward.

March 12, 2025

Faizan Syed

I had been visiting this dental clinic regularly for the past few years, yet my teeth continued to look terrible, as you can see in the picture on the left. They overcharged me for every cleaning visit and didn't do their job properly, plus the doctors kept changing frequently. Today, I decided to go to a different clinic, and look at the amazing results they've achieved, as shown in the picture. To top it off, I was charged zero dollars for the visit. Meanwhile, the previous clinic, Dr.

Dental, keeps sending me emails about a bill of over $400, even though I don't owe them anything. I always paid at each visit using my insurance and cash. I would definitely recommend finding a different dental clinic.

June 10, 2025

K D Perry

This dental practice is excellent! Dr Fiskin is absolutely amazing. He has old school bedside mannerisms. It was quite refreshing. I have had some painful dental experiences in the past, but this one was painless and thorough. I’ve found my dental home.

June 14, 2025