Elite Dentistry of Monroeville

Elio Tannous

Dr. Buchi is extremely skilled at his craft. He was able to fix my tooth with a filling, while other doctors were quick to push for veneers. He saved me time and money and prolonged the life of my tooth. The whole team is welcoming and kind. I highly recommend them!

March 29, 2025

Julia D'Alicandro

Genuinely not a great experience from the beginning. I got to my appt 15 minutes early, and 2 minutes after my appt start time I was sent to the downstairs dentist office, I guess they had a mix up. Whatever. Then I go downstairs and am told they can’t verify my insurance so I’ll have to wait to do that. Fine, no biggie. I asked if I should reschedule since I have to go to work at a certain time, and was told no because no matter what my appt will have to end at the end time scheduled anyways. Weird.

They don’t take me back to the until. 20 minutes after my appt start time. First thing I notice? It’s gross. There are dirty finger prints on the wall, water drip stains from probably the sprayer, dust, dirty floors, and all equipment looked uncleaned. I tried not to let it bother me, but I should have left right then. The very sweet dental assistant explained that she was temporarily filling in at that office and was very kind throughout the whole process, so I have nothing bad to say about her, but no one would help her find the stuff she needed or work the equipment she needed to use when it was malfunctioning (this includes the computer). Finally the doctor comes out, and at this point I am beyond annoyed at everyone (but the dental assistant).

The doctor is doing an exam but basically ignoring what I am there for. I get it, different places have different practices, but to make me wait for 50 minutes into my appt time just to act like nothing was wrong all out irked me. At this point I told her I would not be staying and I will just go to a different dental office. All in all, not a great experience whatsoever.

April 22, 2025

Dr. Mustafa V. Gecin, MD.

One star is generous for the experience I've had with this dental practice. I was a patient here for nearly two years, but what used to be a decent experience has completely deteriorated. This office has become impossible to reach by phone — calls are rarely answered, and voicemails go ignored. Meanwhile, they continue to send me harassing emails about a bill I do not owe. I had a crown placed over six months ago that remains painful to this day and makes chewing on that side nearly impossible.

Despite this, I was charged for a post-op visit that was supposed to be free — a visit I only agreed to after confirming by phone that there would be no charge. I feel this was a clear bait-and-switch. Unfortunately, my wife has had a similarly frustrating experience. She was assured a particular provider was covered under her insurance, only to be billed later for services rendered out-of-network. This kind of misinformation and mismanagement is unacceptable.

What was once a trustworthy office now feels dishonest and predatory. I cannot recommend this place to anyone. Stay away.

May 28, 2025

Hawaiin Flower

I have been going here for about two years now. I gave four stores because everyone is very nice and knowledgeable. The place is always clean, I didn’t have to wait, and felt respected. This was also my two year-old daughter’s first time being there and that was A little scary for me. They were very understanding of this and she actually had a good first time experience.

April 23, 2025