Elizabeth Oral Surgery Group

R Parikh

Nice office but very disorganized. They had to reschedule my appointment, which was fine however when I arrived they were unable to locate my dental insurance despite providing them member ID, Group name, plan name, etc. I also provided them with medical insurance info. My appointment was 1:15pm and we didn't get seen till 2:45pm. I had to wait over 1.

5 hours with my 6 year old (which was really tough). The lady on the phone who I had to speak to, to verify insurance (while there for my appointment) tried to tell me someone called me to tell me there was an issue with insurance (and it not coming up) and no one ever did! Someone only called to reschedule my appointment. They need to get their act together and ensure all insurance info is taken care of and cleared before the appointment date and time. They have a Union City office and Elizabeth office and the two offices seem to lose info and follow up between the back and forth. They only see kids at the Elizabeth office.

Expect to wait a while to be seen despite the appointment time. I had a dentist appointment in Hoboken 2 weeks prior, with the exact same insurance, and had zero issue with insurance and was in and out with zero issue. Front desk personnel needs to be more organized and ensure patients insurance info is cleared prior to the appointment this is crucial so you don’t waste patients’ time!

November 8, 2023

Julie Stuart

Words can’t express the gratitude in my heart for Dr. Nancy Herbst—she is truly an angel sent to save my life. I arrived at Elizabeth oral surgery terrified, battling a life-threatening infection that had me fearing the worst. From the very first moment, Dr. Herbst wrapped me in her compassion, listening to my fears with such warmth and understanding that I felt seen and cared for. Her expertise shone through as she crafted a plan to fight the infection, and her unwavering dedication gave me the strength to hold on. Every step of the way, she was my rock, guiding me through the darkness with kindness and skill.

Because of Dr. Herbst, I’m here today, overwhelmed with relief and gratitude. The team at Elizabeth Oral Surgery is wonderful, but Dr. Herbst is a gift from above. If you’re facing a challenge, trust her—she’ll carry you through with her heart and hands.

May 26, 2025

Marion Tortoriello

“Dr. Herbst is truly the best! I fell and broke my front tooth, and thanks to her incredible skill, you’d never even know it happened. I can’t express enough gratitude for her patience, kindness, and the time she devoted to helping me. The entire staff is wonderful—so kind and welcoming. I’ve never felt so well cared for at a dental office. Thank you all so much!”

June 27, 2025

Johanna Solano

Highly proud to say I had one of the most amazing experiences here! Dr. Nancy Herbst did an amazing job while the staff were all kind and accommodating. I came here for an emergency wisdom teeth removal and was reassured everything would be okay, I had no problems throughout the process and couldn't be happier to experience no pain.

Especially with the help of Luis, he was able to make it possible to make sure I left the office with no complications; I seriously couldn't be more thankful. If you're looking for a dentist who genuinely cares about their patients, this is the place to go! Highly recommend!

January 30, 2025