Dentist in Madison, WI
Monday
8:00 AM – 5:00 PM
Tuesday
8:00 AM – 5:00 PM
Wednesday
8:00 AM – 5:00 PM
Thursday
8:00 AM – 5:00 PM
Friday
Closed
Saturday
Closed
Sunday
Closed
Address
1001 N Sherman Ave, Madison, WI 53704
Phone
(608) 240-1001
Website
https://excellenceindentistry.com/
Theresa, my dental hygienist, is so friendly and fun. Love chatting her up during a cleaning and she always does an excellent job! Mariah, the patient coordinator, is amazing. She is always on top of it, attentive and positive, and makes the process from arrival to send-off a total breeze.
April 30, 2025
Horrible experience, I do not recommend going here. We chose this place because of the rave online reviews. We asked if they took our dental insurance, and they said yes. We went in for new patient, preventative cleanings and some repair work, and they did not and have not correctly processed our visits.
Some of our claims were processed as out-of-network and some were in-network. We asked them to reprocess the claims, and were able to fix a few, over a couple of months, but some still remain. We have correctly provided the claims that need attention, but their correspondence has been very unprofessional through complaints about having to contact our dental insurance three times to start resolving the problem and also, through negligent communication with emails full of mistakes, including, incorrect claims that need to be reprocessed, even though we clearly provided them, and no urgency to address the situation, since it has been over a year already, and it continues to be unresolved with no updates unless we reach out. We have been very patient and paid our balances, but they continue to not process the claims correctly, and return our overpayment.
We have never had this problem at any of our previous dental offices. Be forewarned, avoid this place and this mess.
May 29, 2025
I've been to a handful of dentists in the Madison area over the years. I wouldn't hesitate to recommend any of them, but Excellence in Dentistry stands head and shoulders above the rest. I found them to be very flexible, and their staff are all very pleasant and knowledgeable.
Both doctors are great, but I'd like to single out Dr. Batchelor who has an exceptional bedside manner and does gentle, high quality work which is, y'know, kind of the main thing when someone is operating a drill in your mouth.
June 19, 2025
I always recommend Excellence in Dentistry to my friends as my family has been going to either the Madison or Cottage Grove location for almost two decades! We’ve never had a negative experience and have nothing but great reviews for the entire team! Theresa has been my hygienist for awhile now and I can practically fall asleep during the exam she is so gentle while cleaning.
April 29, 2025
1001 N Sherman Ave, Madison, WI 53704
Address
1001 N Sherman Ave, Madison, WI 53704
Phone
(608) 240-1001
Website
https://excellenceindentistry.com/
Make an appointment now and experience the difference.
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