Family Braces

AGoss

I wish I could give 0 stars. Wow, where did all of the old reviews go? This place is not a good place to take your children. I was not able to go in the back with my toddlers for a cleaning and a re-examination of cavities. When the appt. was over I was told if I did not schedule appts. for their cavities I could not come back.

NO Dentist came out to explain what was found in the xrays, I was told it was worse than the last time we came. I ended up asking to see the xrays and a Hygenist took me into a room to show me "cavaties" on a computer, who knows if they were even for my kids. I still went ahead and paid for the services to take place the next day. I had a bad feeling about how the visit went so I went to look at reviews, which were mind blowing and scary. Mind you I have been to this practice before, but this time was not the same experience I had in the past. I could barely sleep thinking about the procedures that needed to get done for the kids athe next day , I woke up and canceled the appointments and asked for my money back, still waiting.

ANYWAY, Today I went a real professional Pediatrics Dentist office and I was told that my son only has 1 cavity, while this pratice told me he had 3 or 4. Please do not go here. Communication is terrible and they do not care about you or your children.

November 9, 2022

Lisa Hammond

As always, our experience was great! Efficient, quick and detailed! Thanks for making sure my daughter, Kaia Hammond will continue to have a beautiful smile!

July 12, 2023

Jacquelyn Roman

I just wanted to share the experience I had with Family Braces . . they were extremely accommodating and polite . Dr. Murali answered all the questions I had in regards to my child’s treatment .

My child was extremely nervous the day of her appointment but was met with love, true care and compassion. They interacted with her and made her laugh , I’m so thankful for that . This is an outstanding practice . I highly recommend everyone come here to get their needs met .

March 21, 2023

Amme Morgan

I also wish I could 0 stars. This place is a disaster. Billing manager is super nice and responsive but there’s inconsistency with her and whoever is behind scene. They’d rather rip you off than keep repeat customers. Prices fluctuate and conveniently cost more after you’re invested. Services aren’t even the best. Makes me question whether some of my child’s cavities have even been actual cavities.

Long waits. Constantly canceling appointments. Rarely in the office. Maybe only once a week at this location. And they can’t keep dentists or orthodontists.

December 31, 2022