Family Health Dental of NY

Terence Raz

The staffs of your dental Clinic have no courtesy. They needs more training how to treat patient . They will put your reputation down to 0. I have a bad experience in this clinic in Staten Island👎

July 11, 2025

Laura Borelli

This office and it’s ‘sister office’, 5th Ave Dental (5th Ave in Bklyn) are by far the worst most unprofessional office. They are nasty and a scam to insurance. I paid out of my pocket a 3,300.

00 laser scaling and at Michelle’s (bookkeeper/billing) suggestion, I called Aetna and asked them if they covered a portion because it was a scaling which should be covered, and Aetna called the office to ask why they charged me for laser instead of a regular scaling and ‘Michelle’ decided I could no come to their office. The problem is that they are listed in my insurance as my primary and I cannot change it mid-year. I called SI to speak to the dentist or professional in charge ‘Suzanne’ at the desk spoke to Michelle and then hung up the phone on me.

Aside from being unprofessional their service has changed drastically and the I have encountered part of a tooth left from an extraction, and a bucal space tumor from a very painful apical. Yes, it’s convenient that they accept your insurance, but think if it is worth all the pain and money they will charge you.

June 24, 2025

Tony Damato

I have been going to Family Health Dental for 32 years and the receptionists out front are absolute garbage and the office Manager “Rosalia” who is equally as rude. The office kept on canceling my cleaning appointments and when I told her that I wanted to talk to the dentist she started yelling at me and hung up. Ten minutes later the office Manager called me and was yelling at me saying that i was yelling at the receptionist which is a lie and she decided to drop me because I was the one that was rude.

The dentists as well as the dental hygienists are good which is a shame. Since I can't add another review I just wanted to add to this review that on Thursday July 10th the office Manager “Rosalia” called my house today after she read my bad review that I gave Family Health Dental and she started yelling and cursing at me and when I told her that I wanted to talk to the dentist she said I run this office and the dentists doesn't want to talk to you or any customers. Rosalia needs to be fired immediately! she is turning away paying customers and she is rude.

DO NOT go to Family Health Dental! I can't believe the dentists don't care and make her treat people this way.

July 12, 2025

Maria Smith

I can’t say enough good things about this dental office. From the moment you walk in you are greeted by the kindest front desk ladies. Sabrina and Rose are very helpful and go above and beyond to make you feel comfortable and cared for.

Dr Andrew is also very kind he takes the time to explain everything and makes sure your comfortable every step of the way. You can tell he genuinely cares about his patients.

June 6, 2025