Farrow Parkway Dental Care

M GOYAK

This was my first visit and I was expecting to have my teeth cleaned but instead had a lot of X-rays with state of the art equipment. cleaning has been set up for later in the month. Everyone I saw in the office seemed very happy to be there - receptionists, hygienists, etc. Kiera (sp?) and Barbara were wonderful. I was impressed.

July 4, 2025

Josh

Always an issue with the front desk people. Dentist herself is great however. Once had an emergency appointment. They were able to schedule me that appointment with the dentist. I sat in the lobby for 1. 5 hours past my appointment time, only to have a dental assistant look at my teeth and refused to see if it was a problem. They lied about seeing the dentist. My wisdom teeth were impacted. Needed them out for a while. Pain was severe, likely infected. Couldn't sleep the pain was a 10/10.

She looks at them, goes "yeah you need your wisdom teeth out". Like yeah, I know lady. I told her I'm here to see if it's infected and if I need antibiotics. "Oh, I'm not sure. You'll need to book an appointment with the dentist to verify that. " THATS WHAT THIS IS. Had to go to another dentist office who confirmed the infection and gave me antibiotics to hold me over until the teeth removal. Then 5 months later, here for cleaning and xrays. I know for a fact I haven't had xrays in a year. The women scheduling my appointment confirms that I'm due for xrays. Few days before my appointment they call to reschedule since the dentist is out.

No problem. Arrive at my new appointment and the hygienist says no xrays needed and no dentist today. ???? You rescheduled me confirming I'm due, i know for a fact I'm due for them as 6 months ago was also a cleaning only (I have the medical records confirming this since) and they fought me on it. Never got my xrays. This office also only offers Floride once a year. If you want it both cleanings they give a hard time. Always used to get it 2x a year. The dentist is great here but for some reason the staff will just refuse to ever let you see her.

April 20, 2025

Maria Granito

Staff is awesome. From the moment I got there they greeted me with a smile and just put me at ease. The staff in the back was amazing, super friendly. I'm very glad I switched. Would recommend to anyone. Non judgemental or negative. Just all around positive vibes. Love them.

June 20, 2025

Geneva Smith

The place is clean, front staff are very friendly. The dental hygienist was very thorough and explained everything he was doing! He did not cut corners. Better than the Dentist 😬 I left in Virginia. He glossed with care, especially when I have veneers. He cleaned my teeth better than the other senior staff from other places. I thought the Virginia practice was great, now I have greatness. I love my new dentist, he was great! I love that the staff use magnifying glasses to see my teeth better.

As a RN I understand the reasoning for the magnifying glasses. I appreciate it very much. If your staff are not using the magnifying glasses then you should think twice about their greatness. Just being nice is not good enough. Practice what you preach is golden to me. Thanks for being honest and caring for your patients. That's what it's all about!!

June 7, 2025