Fenton Dental

Sophie Wiley

Very professional and skilled, top to bottom. Cannot recommend them more highly. Dr. Baier is so thorough and informative, and lets you know every step of the way what’s going on so there are no surprises. Very calming, as well. Thanks to Dr. Baier and the entire team. :)

March 11, 2025

Theresa Quinlan-Klassa

I am very sad to post this review. Let me start by saying the dentist came as a great referral from clients at my daughters orthodontist. She seemed to be right what we needed. I had both of my daughters in for annual cleanings. One got the cleaning and one couldn't because she had just had surgery. I then made an appointment. They checked my benefits and said I was good for my free cleaning I get with my dental benefits. The nightmare was after that. They were wrong and proceeded to bill me then harrass me for payment of close to $200.

I could have waited on the cleaning until my benefits renewed. But instead I am now out close to $200. I trusted the expertise of the business office to ok my benefits. Bad idea. Now it was my job to find a way to pay for benefits that I've had for over 37 years. I'm a single mom with good benefits, but little income. I couldn't pay this amount, in part, as I am currently paying $6000 out of pocket to the orthodontist. So they filed paperwork to sue me and take me to court. They finally set up a payment plan on their terms but you get zero control over it.

You can't see your invoice, it's a link on a text and you can't make additional payments to pay it off early, unless you make additional requests. I switched phibe cartiers at the beginnibg of December and my texts were all deleted so they started hounding me again today. They don't have a secure website to make payments on and the business office wanted to do it over the phone. My personal information has been stolen 4 times in 2 years and it's pretty bold of a business to even do business this way these days. I tried to talk to the business office about finding a more secure way and she said they don't have one. It's been very stressful. They really need to look at what the business office is doing, because now I don't trust their practices and sadly the 3 of us won't be back.

December 31, 2024

Brooke Thomas

Jen is the best!!!! Always makes my teeth nice and CLEAN!! Such a pleasant experience every time I've been in the past 20+ years

March 11, 2025

Jennifer Gregory

People are very nice. But they love to take your money. I asked what my treatment would cost, I paid it in 2 payments. Then they came back and said I never paid it. I will never go back. Be careful. I heard from other patient it has happen to them also.

March 11, 2025