Friendly Dental Group

Jahaila Wright

The most unprofessional dentist i’ve been to. Continues to cancel appointment two days before I am a college student and have tried to make appointments and rearranged my schedule to drive down and miss class. They are extremely inconvenient and inconsiderate of other peoples time.

While also the receptionist lied about where her manager was and didn’t want me to speak to a manager. The absolute worse.

April 18, 2025

Stephanie Williams

This is a awful place for anyone to go. My daughter appointment has been canceled 4 times which she is a college student and have had to plan ahead each time by reaching out to professors to let them know she will not be there. So this time when it was canceled, we requested to have her chart transfer.

We asked to speak to a manager the manager was very nasty. Then she let me know that she was not doing anything and was going to dismiss her and basically we were not gonna get anything. I did go to the place.

When I arrive, they called the police and I let them know that was ok . Then she lied and said that I threatened her but when the police came, there was no issue or no problems and then I requested to have her chart sent over she would not give any information on the regional manager or anybody above her and just was giving me the runaround so basically it is a terrible place to go. She proceeded to tell the police that she would have the chart sent over from the corporate, so I am waiting now to see what happens

April 18, 2025

Julie Hjerth

Loved my dentist but absolutely will not go back after calling and speaking to office manager, horrible customer service- called to reschedule due to being sick and is lectured on broken appointments, apparently you get 5 in the entire time you’re a patient- even over 15 years. Yet they cancel on patients all the time.

Maybe when someone calls in and you can hear they’re sick don’t continue pushing broken policy that I was repeatedly told in such a condescending way. How about a little concern and compassion I could’ve come in sick and infected everyone but I’m considerate and called!!

April 29, 2025

Bernestine Griddine

I am a nurse, and I am not afraid of needles. I have been using them for over 42 years but I have a severe phobia of going to the dentist because of some past experiences I had as a child. However, going to see Dr.Sonceau and her staff was great and I will now make sure I keep up my appointments. From the front staff all the way to the treatment area, they are so nice and professional.

March 11, 2025