Geneseo Dental

Wendy Carman

Dr Freeman is amazing. Unfortunately the receptionist Wendy is rude if she doesn't agree with you and then hangs up. Being in customer service isn't for everyone and if you can't take the heat and not ready to deal with pissed off people then stay out of the kitchen. I have gone there for 3 years. And I'll be changing dentists all because of the receptionist. How disappointing.

November 22, 2017

Dianna Perez

Everyone was polite and sweet. No one was judge-mental. Dr freeman was very compassionate and professional. I will be making them my family dentist. I usually have severe anxiety going to a dentist but they made things simple and easy. I will definitely be recommending to family and friends. ♥️🦷. I called with an emergency and they got me in the same day. Very accommodating! They Rock!

September 11, 2019

Erica Borsching

Dr Freeman is amazing!! He is the nicest most patient dentist my family has had the honor to go to!! The receptionist and other workers are just as wonderful! Always greeted with smiles. Love going to them!

December 11, 2018

Amber Burdick

I have been going to Dr. Freeman since 2014 with the same insurance for my son and myself. I’ve never had a bad experience there, until I called to make an apt for a chipped tooth that was causing horrible pain and the receptionist rudely exclaimed they no longer accept essential plans and hung up without saying another word.

Thank goodness for Mosaic Health in Mount Morris for taking me, no questions asked. I have never been talked to so rudely by someone in customer service, and I have never been dropped from a doctors/dentist when I’ve had the same insurance for 10 years, which I pay for every month, so I guess what I have found is that Dr. Freeman doesn’t “care” for his patients he does his job and gets paid.

As for the receptionist who couldn’t even give me a list of dentist near by to try, let alone even say goodbye before hanging up on me, you should choose a career path far away from customer service. This is my first review I have ever given, which should tell you how awful these people were to me, and probably so many others that were dropped out of nowhere!!

May 14, 2020