Gentle Dental

Joaquin Garcia-Aguilar [Valley HS]

Do not go to this dentist, he is thief. The first time I went to his office, he told me I needed a deep cleaning. He told me that I had to pay $384 out of my pocket. I asked him about my insurance coverage and I was told that he was putting a special medication that was not covered. I paid the money and then I called my int and they told me I should not paid anything. The refund was posted on my credit card a year later. In November2024 I made an appointment for a cleaning.

The hynest told me that I had to go to a periodontist. The doctor referred me to general dental green valley. According to the periodontist, I needed to have a surgery immediately because I had an infection that could go to. my brain. The billing manager, Lupita, told me that I the had to pay $4100 up front. I asked her about my insurance coverage and she said that was my copay. I paid the copay and I called my insurance company and questioned them about coverage.

I was told that the periodontist did not work for the network, so I am suing my dentist and the periodontist was well. I went to Mexico and saw a periodontist and I was told she told that she didn't see any work done apparently the periodontist just cut my gum and closed it. I was in a lot of pain for about two weeks. I couldn't eat anything. Please don't got to this dentist. I am being honest on what I am saying. I am trying to prevent you from being robbed

January 12, 2025

Kathy Klode

Gentle Dental is the best place. I've been a customer for 20yrs. Every dentist I've had are fabulous. Efficient, staff is friendly. Listens to every question and need. I tried Absolute Dental due to insurance plan. The dentist prescribed medicine that would have possibly killed me. Didn't bother to read allergies to medicine. . Will always stick with Gentle Dental

November 19, 2024

Nada lifestyle

I can’t say enough good things about Gentle Dental! My whole family (my husband, my son, and I) all go here, and every visit has been a great experience. The staff is friendly and welcoming (especially with my little one!), always putting us at ease. The dentists are gentle, attentive, and take the time to explain everything, which has been especially helpful for my son.

It's rare to find a clinic where the whole family feels comfortable, but Gentle Dental truly gets it right. We’re so grateful to have them, and I highly recommend them to anyone!

November 12, 2024

Chicken Nugget

Unprofessional & incompetent staff. I had an appointment to get my wisdom teeth removed this morning, 1/24/25, after already having my scheduled appointment moved from 2pm today to 8am (huge difference btw) only to end up paying for a service I NEVER RECEIVED! Mind you I had to request time off work for this procedure considering i would be in a considerable amount of pain. . Long story short, they tried to quote me a $500 copay with insurance for this procedure & i was denied a payment plan. The head nurse with short hair had a very short temper & was really impatient with not only me but several other patients. When confronted, the head nurse then doubled down and said we could pay half today & half next week. .

we agreed and continued on. I waited for the Oral Surgeon (Ms Lane) in the dentist chair for over 45+ minutes just for her to poke BOTH my arms 3+ times & claim She couldn’t find a vein. She claimed I was “severely dehydrated” and i would literally have to reschedule my appointment. She even at one point tried poking my feet. . now here i am leaving the dentist office $250+ deep with my arms bruised and no service done! I rescheduled my appointment for next Friday at 1pm at a DIFFERENT LOCATION!!! which is ACROSS TOWN! Then this locations front office lady calls me to inform me that the OS doesn’t do surgeries late in the afternoon. .

and I HAD TO RESCHEDULE FOR 7am. . This did not fit into my schedule obviously because I chose 1pm for a reason. . when my dad called to complain & request a refund, the person on the phone had the audacity to say i had “issues” because they could not find my veins. I’m not sure what she was trying to insinuate but the behavior of the entire staff especially the head nurse and Oral surgeon is extremely unprofessional and ridiculously childish behavior. Please do not give your money to this place, the staff here are short tempered, impatient, heavy handed & rude!

January 25, 2025