Great Expressions Dental Centers - Fayetteville

Kia Brown

I have been going here for a few years now and I like the people and my hygienist but I really don’t like how long my appointments take. If I have an appointment at 11:30am I don’t know why I’m not getting called back until 12:00pm. If I was late by 30min I would’ve been charged or rescheduled for being late.

It’s like this for my every time I come as well. I’m all for giving grace but I make appointments at certain times on purpose.

June 18, 2025

Barbara West

I had to have a root canal today. I went to Fayetteville, Great Expressions. Dr Woods and his assistants; Jerome and Niesha, (I hope I spelled her name correctly) as well the really nice lady at the front desk. We're all great. They took wonderful care of me. I was in and out of his chair on about 30 minutes.

I was worried because a friend had a root canal a couple weeks ago and said he was in the chair (at a different Endodontist) for HOURS. I am so glad Dr Woods at Great Expresions are covered under my insurance. Thank you so much y'all. I feel better already.

March 23, 2025

Anita King

My experiences at Great Expressions Fayetteville have been great for the past 5 years. The staff is well trained and pleasant. Whether I am there for a crown or cleaning, I always recieve the best and most efficient service. The office is always clean and comfortable.I will definitely always be a patient at that location.

May 29, 2025

Lisa Smith

I schedule an appointment for a routine cleaning. My previous dental office no longer accepts my insurance, so I had to book my appointment as a new client at Great Expressions. When I went in, the front office team greeted me and were kind. My name was called and I entered the back escorted by a friendly young lady that informed me that I had to be evaluated before the cleaning. I understood and agreed. I didn't anticipate any issues since I visit the dentist twice a year and take very good care of my teeth. After the doctor came in, he checked my teeth and stated, “Everything looks good. ” Ten minutes later the hygienist with blond hair and blue eyes entered and told me that she needed to check my teeth before she could start. Her evaluation determined that I needed $181 worth of extras plus a power cleaning.

(I couldn’t just get a regular cleaning. ) I told her that I just booked an appointment for a regular cleaning and that I didn't need all of the other items that she was trying to sell. Her entire attitude changed after I told her I would NOT sign the paper with the list of charges. She stated that I would not be agreeing to the services, but it would only show that she TOLD me about the services. (It seems as if she works for commission pay. ) Again, I stated that I did not book an appointment for all of this and I just wanted my teeth clean. She stated that “I’m sorry but we don’t have time for that today. The doctor leaves at 4:30 and there isn’t enough time. ” I couldn’t believe what I was hearing.

So, I stated, “So, what I am hearing is that I booked an appointment for a cleaning, and I can’t get the cleaning because you don’t have time?” She stated, “That’s correct. She also stated, “I don’t know what they told you at Dental One, but that’s not how we do it here. ” My Appointment was at 3:00. I left Great Expressions at 4:12 without my cleaning. If you are looking for great service without the hassle or pressure to purchase, choose another dental office. Their service definitely comes with a cost.

May 21, 2025