Heart City Health

James Edwards

Very friendly and knowledgeable with helping me understand setting up my mobile device and how to use it. Always greeting you with a smile with shows that they are concerned about you which lot of places don't do or show. I so graceful to have a team like them to be there for me.

May 21, 2025

Pam McGregor

My visit today ran more than an hour behind. My appointment was at 11:15 am, It's 12:41 and I am still waiting to be seen. I'm grateful for Dr. Wright as he came in to check on me while c waiting on Dr. Scott.

Dr. Scott has always provided great care for me and I am looking forward to seeing him today. The pharmacy staff is amazing, especially, Gene! Overall, the team at Heart City do a great job taking care of their patients.

January 25, 2025

Lucy

My appointment was at 10:10 am I was not brought back until after 11 am only to wait another 20 minutes to see a nurse practitioner. I was scheduled an appointment with Angela Panford. She was extremely rude. She did not address any of my medical concerns or offer any insight to anything I brought up. She literally did anything she could to not touch or do anything physical to address any medical concerns. She told me she had other patients to see and what I wanted from the visit after all of that. When I told her she was being rude as she was walking out the door providing no help she came back in the room and proceeded to become combative.

I told her I was feeling rushed and she was not listening. She sighed and walked out of the door. I was in tears because I did have serious medical concerns. I walked out when I asked to see someone else I was told to go back to the quiet waiting room and explain my situation and people were listening and staring while I cried and tried to tell them what had happened. The reception staff got me some water and tried to schedule an appointment with someone new for a later day. Unfortunately there was a line behind me and I felt I had wasted enough time there and my trust with my health had been lost. The reception staff is very nice there.

I do not recommend this place and if you do give it a chance and are assigned to Angela Panford request someone different. She is part of the issue and why people are hesitant to visit the doctor. If I could give her a zero I would. Not a safe person in this setting what so ever.

April 26, 2025

stephen sweeney

I had a very nice appointment. Receptionist, Nurse,and Doctor were cordial, friendly and helpful. My appointment was at 10:00 am. I was brought back with in 3 min. Vitals taken and the Doctor Magutha came about 3 min after.

He was friendly could see I was healthy by looking at my face He asked if I had any other concerns. He renewed my prescription with no problem. Checked my heart and lungs and I left in about 5min. Thank you Heart City Health.

June 12, 2025