Hidden Lakes Dental Care

Martin Bany

I am a terrible patient with sensory issues and lots of anxiety about the dentist. But Dr. B., Dawn, Melanie and the whole staff do a great job of making me feel calm and comfortable. I’m so glad my mouth is finally getting healthy and so grateful for Hidden Lakes.

January 25, 2025

j g

New patient and totally impressed with the entire staff. To a person they make you feel at home immediately. Professional, courteous, and caring. What more could you ask for in a dental care provider.

May 2, 2025

Gene Furlan

I've been coming here for ten years after my last dentist retired who at the time I felt I would never be able to replace. Well goes to show how much I know. Not only has Hidden Lakes been able to replace him but they have surpassed him in every way. From my dentist to the dental technicians to the dental assistants and the front desk personnel they not only have provided excellent service dentally, but they have treated me as a friend.

I am reluctant to name those that I have had contact with for fear of leaving someone out as they are all excellent. I have had a partial made, a crown installed and numerous cavities repaired all with excellent results. If you want a Dental practice that really cares you can't do any better in my humble opinion.

April 16, 2025

Xhalia Vinchi

I came to this dental office on the recommendation of my partner, who’s been a patient here since childhood and always spoke highly of the care they received. Based on that, I was genuinely looking forward to becoming a patient myself. While the staff were kind and the care itself was great, I have to express major concern about how billing and insurance transparency were handled. I’m 30 and relatively new to having health insurance. I’ve always been cautious—some might say overly cautious—because I’ve heard too many horror stories about surprise medical bills and unclear insurance coverage. That’s why I was very thorough in asking upfront about the cost of my treatment and whether anything might be billed later.

I was told clearly that my insurance would not cover the deep cleaning due to a waiting period, which I understood. I made it very clear that I was fine paying out of pocket, but only if the amount I was quoted was the total and that there would be no additional charges later. I double-checked before both of my appointments and even again while paying—each time, I was reassured that the amount I paid was the full and final cost. Then I started receiving conflicting bills. One person told me I owed $325, another said $773, and yet another said $441. This inconsistency is incredibly frustrating and has completely undermined my trust in their billing process.

If you’re someone like me who needs cost clarity and peace of mind, I would not recommend this office. The care may be great, but the lack of transparency on billing is deeply disappointing. The update is that they recently gave me a treatment plan with all these added numbers and notes on this sheet which is totally different then the ones I’ve received in person after paying for my services honestly it’s kind of ridiculous . Especially when I explicitly asked for transparency and nothing that was written down was spoked to me at all.

May 15, 2025