Dentist in Atlanta, GA
Monday
Closed
Tuesday
8:00 AM – 5:00 PM
Wednesday
8:00 AM – 5:00 PM
Thursday
8:00 AM – 5:00 PM
Friday
8:00 AM – 5:00 PM
Saturday
Closed
Sunday
Closed
Address
59 Georgia Ave SE, Atlanta, GA 30312
Phone
(470) 440-3713
Website
https://summerhillorthodontist.com/
"We had an amazing experience at ICONIC ORTHODONTICSH! Kim, the young lady who put my daughter’s braces on, did an excellent job. She was professional, gentle, and made sure my daughter was comfortable throughout the process. The entire team was friendly and welcoming. Highly recommend!"
February 26, 2025
I’ve been going to Iconic for about 5 months now and the service has been amazing! Everyone is so nice , helpful, snd very knowledgeable. They’re always very punctual as well, I’ve literally never had to wait and service is always extremely fast. The orthodontic assistants are amazing well and do a great job, most recently I was helped by Martina who did an amazing job!
February 8, 2025
My consultation went very well. Dr. Morgan and staff were very welcoming, informative and patient. So happy I was referred here by my hairstylist.
June 7, 2025
Update**: Dr. Morgan personally called me the same day I made this review to make things right and he was not aware of this issue. He took my constructive criticism positively and apologized for any inconvenience. He believes it was miscommunication on their end and took the feedback well, I can tell he cares about his practice and patients. Forever lost a potential patient. I’ve been waiting well over a month, approaching two, for my pre-treatment process for Invisalign to be sorted out.
Unfortunately, I was informed by my insurance company which is CIGNA (a very well known insurance company) that the delay was due to your office submitting the wrong billing code. CIGNA even had to reach out to ensure the correct code was used, which is frustrating and concerning. I initially came in around February, and while I originally assumed some delay was normal, I’ve since learned from my insurance provider that this level of delay is not standard and should have been addressed much sooner. Additionally, I was told that “insurance is a courtesy,” which I find troubling. Most patients, myself included, plan to use their insurance benefits to the fullest extent, and that comment felt dismissive and unprofessional. I felt gaslighted being told I should submit the insurance myself… no the office should do that.
I also called Andrea and was told I could come in today, then come to find out the appointment wasn’t even made but luckily I called before and was told to come in. The overall lack of urgency and customer service I’ve experienced. It feels as though my business is not valued, which is disappointing, especially after reading so many positive reviews… I will be taking my money elsewhere.
April 26, 2025
59 Georgia Ave SE, Atlanta, GA 30312
Address
59 Georgia Ave SE, Atlanta, GA 30312
Phone
(470) 440-3713
Website
https://summerhillorthodontist.com/
Make an appointment now and experience the difference.
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