Johnson Elite Orthodontics

Joey Kent

Johnson Elite is great. They made it easy and fun for my kids who were nervous to come for their checkups. Dr. Johnson does a phenomenal job and is good at staying on top of new technologies. The staff is so friendly and considerate. Highly reccomend.

March 28, 2025

Anel Martinez

Took my son here for orthodontic care and had a great experience! The staff was friendly and professional! Yasmine helped my son felt at ease throughout the entire visit! I’m confident he’s in good hands and we’re looking forward to continuing his care here. Highly recommend!

April 25, 2025

Scholarly Ozzinator

I regret to say that my experience with this orthodontic facility has not been great. Scheduling appointments has been difficult due to limited availability. I was told that the orthodontist only offers Fridays for emergencies and rarely has appointments on Fridays, with availability stretching several months out. This has made coordinating visits challenging. With two locations, scheduling has been even more of a hassle. I've had complications with brackets breaking due to a crown issue that wasn’t my fault, and to make matters worse, one of the techs commented that they were "tired of seeing me," which left me feeling embarrassed. A bracket once dug into my cheek, causing pain and bleeding, and it took several days for them to get me in to fix it. There have been multiple scheduling issues, such as an appointment being made at the Millcreek location without proper communication.

I had requested a Friday appointment in February but was told the next available date wouldn’t be until April, adding two months to my treatment. Despite expressing my preference for Fridays, I was scheduled for a Tuesday appointment instead, which was disorganized and frustrating. Now, I can’t schedule again until May, further delaying my treatment. I’ve been trying to reschedule via text to keep documentation, but they haven’t responded. I also have concerns about the results of my braces so far. There’s noticeable gapping between my teeth, and my bite feels off issues I never had before when I had braces previously. I feel regret about choosing this facility, as I had hoped to find a trustworthy orthodontist. While the orthodontist is knowledgeable and helpful, you mostly interact with techs, which is disappointing.

I wish I could see the orthodontist more to address my concerns, especially about the back of my teeth. I’m paying for my teeth, and I want them to look good all around. After reading some negative reviews, I’m increasingly worried about the final outcome. The positives of this facility include the in-house payment plans, the orthodontist’s expertise, and the generally friendly staff. However, the scheduling and communication issues—especially the limited Friday availability—have been too much for me to recommend this facility. I hope others have a better experience than I did.

April 25, 2025

Michelle Briggs

We’ve had a great experience with Dr. Johnson and all his wonderful staff. They are fun and super nice. A great experience all around. We love all the fun contests and things they do to make going to the orthodontist a little more fun.

February 14, 2025