Kinston Community Health Center, Inc.

Kinston Community Health Center is a lifeline for families needing accessible dental care. As a single mom on a tight budget, their sliding-scale fees and assistance with insurance forms made it possible for my two kids to get regular checkups and my much-needed filling. Dr. Washington is amazing with children—my 5-year-old, who used to cry at the dentist, now runs in excited to see the "tooth doctor. " The hygienists are gentle and take time to teach good habits, even giving my 10-year-old a chart to track brushing.

The office is clean and welcoming, with evening hours that fit my work schedule. They truly care about the community, following up to make sure we’re doing okay. This place is more than a clinic—it’s a blessing.

July 31, 2025

Anonymous Taco

This is my experience at the Kinston behavioral health Center. Absolutely horrible service. There needs to be some adjustments on the front desk staff because some people here are obviously not meant for customer service. I spoke to some around 12:40 on Thursday 07/11. I’m pretty sure I had interacted with this person before, but I can’t say for sure. This Thursday, I was trying to express my concerns about an appointment that had been cancelled and I just needed to inform my practitioner about something. As I was explaining, she completely ignored what I had to say and apparently transferred my call.

No one answered my call, so I called back and after about 7 mins of waiting on the line, she answers again. Again, showing little interest in my medical needs, not listening to me, and at this point I’m not gonna call back to be ignored again, But anyway, as I’m talking, she transfers my call again to a line that no one answered. Horrible service. The previous experience I had is a month or so back. I was about 5 mins late to a virtual appointment. When I called to try to re arrange it, I was told that they were going to reach out to my counselor and if they were not able to join the meeting I would receive a call back. So, I sat on the virtual video meeting alone for 10-15 mins.

No one ever came, and I never received a call at all. Not only is there no help whatsoever, but I’m just wasting my time talking to that person. For the most part, everything is fine when I go or call there. But that persons attitude and service is completely unacceptable. A gave an extra star just for my other experiences that were positive, but the experiences referred to in this review are an absolute 1 star.

July 12, 2024

Rosy Piedra

If I could put a zero stars for scoring trust me it would be in the negatives! Every time me or my husband try to get an appointment, they say they are not taking any new patients at the moment and hang up. Then the clinic have the audacity to send me a postcard saying they are taking any type of appointments with any insurances etc right after we were denied for an appointment! Yeah no! We took ourselves to a clinic that is willing to give care and want business.

Shame on you Kinston Community Health Center! I'm not a "Karen", I am actually very understanding.

September 19, 2024

Larry

I think they did an excellent job, And were attentive to my needs. .. the service was great and they expedited it in a speedy manner. ..

May 30, 2025